FAQ

How to verify connection (Is it working at my place or not)

When having problems connecting to AMC web-service or license server



First thing to check is if the relevant servers are running at AMC, https://amcbanking.com/support/status/
If all relevant services are green, you need to check the connection from you pc or server

You can test this from a browser, but you need to make sure, from what pc/server, the connection is made.

This link will guide you how to test the connection to  the relevant Xtendlink.

To test connection to our license server the procedure is the same, with the adress https://license.amcbanking.com.

If you are not able to connect to one of the servers (or both), you need to check the internet connection, and firewall that connects the pc/server to the internet

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank account needs approval

Error message: “Bank account needs approval”

    • The bank data conversion service has identified, that you are about to use a not registered bank account.
      The responsible person for your license, will receive a email and needs to approve the new bank account. 
      When the new bank account is confirmed through the license server, you can retry the process again by using the new bank account.

    • You can also see the approval process step by step in this video.

      For support and help, you will need to raise a support case on Service Desk
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Receivers bank giro account number

The Bank Giro account number for receiver is not correct.

When getting this error, you have probably not entered the required digits for receivers bank giro account number.

When using Bank Giro account number, there are certain things that must be met:

  • The length of the Bank Giro account number must be 7 or 8 digits
  • The Bank Giro account number must comply with the modulus check for the current receivers country
  • There may not be any spaces or “-“
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank Connect

Bank Connect implementation process

For setup and implement of Bank Connect solution, follow this guide and check list for AMC-Banking Plus:
The point with red numbers, will be described in details in next section.



Details and links to the illustration above:

    1. Go to  Xtendlink and login using your AMC-Banking license. Select Account in the upper right corner.
      Create your bank by pressing the “New” button and select your bank from the list (tip: use the filter function and type Bank Connect.)
      You can edit your new bank by pressing the pencil icon rightmost of the screen. Then fill the Bank Connect fields “Activation code”, “Function ID” and “Reg. number”. You’ll find these information in your Bank Connect agreement.
      Save your work and then press the green activation button. You’re now asked to enter a Key password. Define and enter this password.

    1. In your Bank Connect setup screen (where you left in the activation process) press “Create” in the users section.Then fill in signer name (approvers initials), Key password (as you defined during your activation) and e-mail address of the approver. An e-mail is sent to the approver and he/she is supposed to finish the setup by following a link and entering a user password. Repeat the process for all approvers.

    1. You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information.
      If your company is an existing user of AMC-Banking, you only need to reimport the bank setup from AMC Banking Web Service.
      Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window.
      Select your Bank Connect bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5). Select your bank and press “Settings”. Enter your Bank Connect function ID as Bank agreement 1.
      Close the window. You’re now ready to use Bank Connect.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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What if my bank is not present in the bank list?

You can either vote for a bank to be developed (when we have a number of votes for a specific bank it will be added to the list) or you can contact AMC for getting the bank developed for a subscription price.


Make a request for the bank here

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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NZ bank account setup (When creating payments from NZ)

There is a limitation in the mapping between dynamics NAV and the Bank Conversion Service regarding the New Zealand Bank Account number

The New Zealand Bank Account numbers consist of:

BBBBBBAAAAAAAAAX
BBBBBB = Branch number  AAAAAAAAAX = Account number X = 10 digit account number

The mapping for own bank account number only reads the Bank account no in the bank account form

Specify your own bank account number in Dynamics NAV only by using the Bank Account No. field.

  1. Specify always your own bank account number as 15-16 digits following the above syntax.
  2. If you do not know your branch number or your bank has informed you that it’s not needed please specify it anyway as 000000. The Branch is always 6 digits.
  3. You must always specify your bank account number. The Bank Account number should be 9 or 10 digits/chars just specify the number of digits you have.

 

The mapping for domestic vendors (receivers) bank account number only reads the Bank account no in the vendor form

Specify your vendor (receiver) bank account number in Dynamics NAV.

Please use same approach as above when specifying your vendors (receivers) bank account number.

The mapping for international vendors (receivers) bank account number

When doing outbound payments from New Zealand you can specify the receivers bank account number in two ways.

In your vendor form:

  1. Specify IBAN number + SWIFT code
    OR
  2. Specify the Int Reg No Type + Int Reg No + Account number

Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here
Microsoft Dynamics AX
Microsoft Dynamics NAV

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How do I know if my bank is supported

In a web browser go to https://amcbanking.com/support/amc-banking/banks/

In the country dropdown box, select the country, from where you will be paying your vendors.

In the group dropdown box select if you are interested in paying vendors (Banking) or collecting money from customers (DirectDebit).

The grey dots indicate what information will be possible to communicate to and from the bank:

  • Outgoing payments files
  • Files containing incoming payments
  • Files containing bank account statements

The orange dots show what AMC solution you need to be able to communicate with the bank.

For instance, if you are running a standard Dynamics NAV system, you would be looking for an orange dot in Classic.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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How to request support for a new bank

The Supported Banks page shows all the banks that AMC supports at the moment.

If you are not able to find your own bank, you will have two ways of getting it developed.

  1. You can vote for it!
    If we register at least 20 votes we will develop the bank for free and it will be published as soon as our devlopment team are finished.

  2. You can sponsor it!
    You can fill out an offer form and our sales personel will contact you.To start the above process, you need to be a registered customer.

If not you are a registered customer already please go to our registration  page and register.

If you already are a registered customer, please login and activate the “Vote” button. Follow the process.

You will be asked if you want to be a sponsor or a voter during the process.

We look forward to hear from you.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank Format Development Process

Following diagram shows steps of process in which AMC develops new bank formats:

Initiative from Client

Initiative from Client to support new bank by AMC.

Retrieve bank contact information and documentation

A contact person at the given bank is required to provide information and documentation about outgoing payments and account statements.

Choose
bank
format

It must be decided which payment types should be supported.

Development of bank format

AMC will develop the outgoing and incoming payment format and the bank account statement format unless other is agreed.

Send test files regarding bank account statement

The client needs to send bank account files to AMC. If several return format types are used, a minimum of 1 file per type should be provided.

Testing bank format with bank

AMC will test the outgoing and incoming payment format and the bank account statement format unless other is agreed.

File
is ready
to use

The client is responsible to test the formats as quickly as possible after release. Be aware that both outgoing and incoming formats are tested.

Hover or tap over each step for more details.

Learn more details about the process

Detailed Bank Format Development Proces
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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How to import / export files in your banks system

AMC does support many banks all over the world.

Unfortunately we do not have access to each banks software, while we are not able to help you with questions which are related to the actual banks software.

We do know that each bank has it’s own support department. If you are a customer in the specific bank you are normally welcome to contact the banks’ support department and they will be glad to help you with your support question.

Start with the banks website, from there, you will be able to contact their support team.

Please have in mind that they normally need your customer number or bank account number for helping you. We encourage you to have your information ready when contacting them.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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The payment date xx/xx-xxxx is invalid

This can be that we are already past the given date, or that the date is too far out in the future or that the chosen payment date is not a valid bank day weekend etc.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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What to do if posting journal is not created

If there is a need to create “Posting Journals” in ERP systems, XTendLink should be properly configured.
The “Posting Journal” settings are created for each account – separately.

1. Log in to XTendLink

To find out how to log in to XTendLink click here
After logging into XTendLink, you need to find a specific bank account.
Home -> Account -> Bank accounts

2. Choose the bank account and edit settings

Go to editing account settings – on the right side there is an “Edit” button (yellow pencil).

3. Edit cremul and debmul settings

In the “process” section there are two fields to be marked – “Cremul” and “Debmul”



3.1 Cremul setting
If the “Cremul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for incoming transactions when the Bank Account Statement or Payment Notification is downloaded.
3.2 Debmul setting
If the “Debmul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for outgoing transactions when the Bank Account Statement or Payment Notification is downloaded.

You can see an overview over the process from following model:



Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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How to log on XTL directly from ERP system

If you need to log on XTendLink (e.g to maintain bank account), it`s possible by using AMC Banking functionality.
The ERP systems have integrated a functionality that leads you to directly into XTendLink and automatically fill in your credentials.

1. Microsoft Dynamics AX 2009

1.1 The login function from AX will redirect you to the license server
-> AMC-Banking -> Parameters -> XendLink -> Login -> Licensserver
1.2 Then user need to go to “classic” to login into XtendLink
-> Classic -> XtendLink.

2. Microsoft Dynamics AX 2012

AX -> AMC-Banking -> Parameters -> Login -> XtenLink

3. Microsoft Dynamics 365

AMC Banking -> Setup -> Parameters -> Web service -> Login -> XtenLink

4. The easiest way to XTendlink outside ERP system

Internetbrower -> https://license.amcbanking.com -> Choice your classic solution -> XTendLink



Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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How to verify connection (Is it working at my place or not)

When having problems connecting to AMC web-service or license server



First thing to check is if the relevant servers are running at AMC, https://amcbanking.com/support/status/
If all relevant services are green, you need to check the connection from you pc or server

You can test this from a browser, but you need to make sure, from what pc/server, the connection is made.

This link will guide you how to test the connection to  the relevant Xtendlink.

To test connection to our license server the procedure is the same, with the adress https://license.amcbanking.com.

If you are not able to connect to one of the servers (or both), you need to check the internet connection, and firewall that connects the pc/server to the internet

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Missing Incoming payments journals after import of account statement files

Missing Incoming payments journals after import of account statement files

  1. Login to the Xtendlink that you are using
  2. Locate the bank account in question
  3. Edit the bank account record by clicking the pencil on the right side of the record line
  4. Mark the field “Cremul”, and click save

Now you can import the file again, and Xtendlink will return both a statement and an incoming payment journal.

Solution

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How do i find information about our module/license?

This FAQ will show you where in your ERP system, you can find information about the module or license you are using.
The FAQ have pictures from following ERP systems:

  1. Microsoft Dynamics NAV
  2. Microsoft Dynamics AX
You will be need to know which module or license you are using, if you want to update your version or want to raise a support request.

1. Microsoft Dynamics NAV

Go to search bar and enter “Bank Data Conversion Service Setup”

Click on “Check setup (AMC)”

Under “Installation requirements” Find “AMC Addon packages version”















2. Microsoft Dynamics AX

Down in the left corner you find “configure buttons” Then click on “AMC Banking”

Under “setup” you find “parameters”. When the new window opens click “about”.
















Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank account is disabled

Error message: “The bank account is disabled”

    • If you haven’t paid for the license, or if you don’t use the account any more and your license/account is disabled:
      Please contact AMC for help
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank account needs approval

Error message: “Bank account needs approval”

    • The bank data conversion service has identified, that you are about to use a not registered bank account.
      The responsible person for your license, will receive a email and needs to approve the new bank account. 
      When the new bank account is confirmed through the license server, you can retry the process again by using the new bank account.

    • You can also see the approval process step by step in this video.

      For support and help, you will need to raise a support case on Service Desk
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Nordea GB – uploading payment file

For Nordea in order to upload a payment file, please:

  1. Use Netbank International
  2. Choose import file format option BACSTEL file, for 99... accounts
  3. Own account number in AX should be input as Sort-Code + BBAN together, total 14 digits

The GB Bank Account numbers consist of:

SSSSSSAAAAAAAA
SSSSSS = Sortcode AAAAAAAA = Account number
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Receivers bank giro account number

The Bank Giro account number for receiver is not correct.

When getting this error, you have probably not entered the required digits for receivers bank giro account number.

When using Bank Giro account number, there are certain things that must be met:

  • The length of the Bank Giro account number must be 7 or 8 digits
  • The Bank Giro account number must comply with the modulus check for the current receivers country
  • There may not be any spaces or “-“
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank Connect

Bank Connect implementation process

For setup and implement of Bank Connect solution, follow this guide and check list for AMC-Banking Plus:
The point with red numbers, will be described in details in next section.



Details and links to the illustration above:

    1. Go to  Xtendlink and login using your AMC-Banking license. Select Account in the upper right corner.
      Create your bank by pressing the “New” button and select your bank from the list (tip: use the filter function and type Bank Connect.)
      You can edit your new bank by pressing the pencil icon rightmost of the screen. Then fill the Bank Connect fields “Activation code”, “Function ID” and “Reg. number”. You’ll find these information in your Bank Connect agreement.
      Save your work and then press the green activation button. You’re now asked to enter a Key password. Define and enter this password.

    1. In your Bank Connect setup screen (where you left in the activation process) press “Create” in the users section.Then fill in signer name (approvers initials), Key password (as you defined during your activation) and e-mail address of the approver. An e-mail is sent to the approver and he/she is supposed to finish the setup by following a link and entering a user password. Repeat the process for all approvers.

    1. You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information.
      If your company is an existing user of AMC-Banking, you only need to reimport the bank setup from AMC Banking Web Service.
      Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window.
      Select your Bank Connect bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5). Select your bank and press “Settings”. Enter your Bank Connect function ID as Bank agreement 1.
      Close the window. You’re now ready to use Bank Connect.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank Connect, implementation process check list for AMC-Banking Plus

This is what you need to do for implementing an AMC-Banking Plus solution with Bank Connect

Bank agreement

  1. Contact your bank or banks/cash management bank consultancy – and start up agreement work. Ask for a Bank Connect add-on to your existing web bank solution

  2. Bank sends a temporary SMS code for activating agreement when it is signed/registered and activated in the bank

AMC WebService setup

  1. Log in to AMC-Banking Web service and activate your Bank Connect solution

  2. Create your approvers in AMC Banking WebService

AMC-Banking implementation

  1. In AMC-Banking create/import your new Bank Connect bank and setup this

    You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information. If your company is an existing user of AMC-Banking you only need to reimport the bank setup from AMC Banking Web Service Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window Select your bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5)
    Select your bank and press “Settings”, and enter your Bank Connect function ID as Bank agreement 1

  2. Create a penny test payment and send it to your bank

  3. Verify that you receive a status file and that your payment is received/accepted by the bank

  4. Import an account statement from your bank (you might need to order this in the web bank)

  5. Go live

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Danske EDI WebService, implementation process check list for AMC-Banking Plus

This is what you need to do for implementing an AMC-Banking Plus solution with Danske Bank EDI WebService

Bank agreement

  1. Contact your bank or banks/cash management bank consultancy – and start up agreement work. Ask for an EDI WebService add-on to your Business Online

    You can attach the WebService solution to an existing Business Online user, but AMC recommend you to create a new Business Online user for the WebService solution. Then you can define which procura should apply for this user.

  2. Bank sends a PIN code by letter for activating agreement when it is signed/registered and activated in the bank

AMC WebService setup

  1. Log in to AMC-Banking Web service and activate your Danske EDI WebService solution

  2. Create your approvers in AMC Banking WebService

AMC-Banking implementation

  1. In AMC-Banking create/import your new Danske XML XX bank and setup this

    You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information. If your company is an existing user of AMC-Banking you only need to reimport the bank setup from AMC Banking Web Service Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window Select your Danske XML bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5)

  2. Create a penny test payment and send it to your bank

  3. Verify that you receive a status file and that your payment is accepted by the bank

  4. Import an account statement from your bank (you need to order this in Business Online)

  5. Go live

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Regulatory reporting

What is regulatory reporting?

  • Regulatory reporting is a control process from the government agency, who takes responsibility for financial regulation.
  • The control process is regarding foreign payments that exceeded a certain amount.
  • When the certain amount is exceeded, there will be required informations.
  • The required information will allow the government, to see what the outgoing payments with high amounts is spent on.
Regulatory reporting is used by a few countries. Some of these countries is Norway and Sweden.

Regulatory reporting examples and difinitions for Sweden and Norway:

Sweden regulatory reporting

123 = Code
  1. A 3-digit code must be applied when the amount exceeds 150.000 SEK

  • You can find the codes here: Regulatory reporting Sweden codes


    Norway regulatory reporting

    12 = Code
    "Sale/purchase of goods" = Bank Text
    1. A 2-digit code must be applied when the amount exceeds 100.000 NOK
    2. Text field must be applied when the amount exceeds 100.000 NOK

  • You can find the codes here: Regulatory reporting Norway codes

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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  • Giro/Plus payments in Sweden

    Many banks do support 2 types of Giro payments in Sweden:
    • BankGiro

    • PlusGiro

      To set up an Account to BankGiro/PlusGiro Account, follow the steps:

      1. You must have AMC Banking localization installed

      2. Specify your own bank account in the Bank Account Card under the “transfer” section.

        • Your own bank account must be set up with either “Bank Account Number” or ” Iban number”. Ps. Some banks use the bank giro account number instead of bank account number as sender account.

        • In the “Payment Export Format” field select BANKDATACONVSERVCT

        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          Own bank account

           

      3. Select one of the “Payment Method Code” in the Vendor Card

        • AMCBGSE for Bank Giro

        • AMCBGREFSE for Bank Giro with payment reference

        • AMCPGSE for Plus Giro

        • AMCPGREFSE for Plus Giro with payment reference

        Still in the Vendor Card, enter the BankGiro/PlusGiro Account in the field “Creditor No.”

      4. Create a BankGiro/PlusGiro account for the vendor

        Bank giro account

        The code for this account must be exactly the same as the creditor number. Enter the BankGiro/PlusGiro number in the field ” Iban

      5. Create the payment journal and export the file

        You should not select a recipient bank account in the payment journal. You should use the Creditor No

      6. PS. Journal lines with payment methods AMCBGREFSE and AMCPGREFSE require a payment reference. If you have not posted the invoice with a payment reference number, enter the payment reference in the payment journal teste.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    Importing bank statements in Sweden

    To be able to import electronic bank statements, you need to specify an import format for the bank account, please follow the steps:

    1. In the Bank Account Card, select BANKDATACONVSERVSTMT in the “Bank Statement Import Format” field

      • Your own bank account must be set up with either “Bank Branch No” and “Bank Account No.” or “Iban number”.

        Import bank statement

    2. The electronic bank statement file can be imported in two places:

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    International payments from Sweden

    To set up an International payment, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the “transfer” section.

      • Your own bank account must be set up with either “Bank Account No.” or IBAN no.

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own bank account

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement L1 and L2

    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCINTACC.

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      • The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts”

        • IBAN + Swift code

          Vendor bank account

        • Bank Clearing Standard + Bank Clearing Code + Account number

          Vendor bank account – clearing

    5. Create the payment journal and export the file. For more information about how to create payment files, what the video Account Payable  – Collective payments
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    Importing Credit Advice in Germany

    To be able to import Credit Advice files, you need to specify an import format for the bank account. Follow the steps:

    1. You must have AMC Banking localization package installed.

      For more information, see How to get access to AMC package for Microsoft NAV

    2. In the Bank Account Card, click at Information (AMC) button.

    3. Select BANKDATACONVSERVCREM in the field “Customer Payment Import Format”

      • Your own bank account must be set up with either Bank Account No or IBAN no.

      • PS : For Microsoft NAV Danish localization, the bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or “ IBAN number”.

        Credit advice setup

    4. The Credit Advice file can be imported in two places:

    5. For more information about how to handle Credit Advice files, read the article Importing and posting Credit Advice files in NAV .
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    International Payments from Germany

    AMC do support two types of international payments for Germany:

    • AMCSEPA (SEPA Account to account transfer)
    • AMCINTACC (Internatinal account to account transfer)

    To set up international payments, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the “transfer” section.

      • Your own bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or “Iban number”.

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        International payments setup

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement


    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCSEPA or AMCINTACC

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts:

      • IBAN + Swift code

        Vendor bank account

      • Bank Clearing Standard + Bank Clearing Code + Account number (in the field Iban)

        Vendor bank account clearing

    5. Create the payment journal and export the file. For more information about how to create payment files, what the video Account Payable  – Collective payments

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    Importing Bank Statements in Germany

    To be able to import electronic bank statements, you need to specify an import format for the bank account. Follow the steps:

    1. In the Bank Account Card, select BANKDATACONVSERVSTMT in the “Bank Statement Import Format” field

      • Your own bank account must be set up with either “Bank Account No.” or “IBAN no.”

        Bank Statements Setup

    2. The electronic bank statement file can be imported in two places:

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    Domestic Payments from Germany

    AMC do support two types of domestic payments for Germany:

    • AMCSEPA (SEPA Account to account transfer)
    • AMCDOMACC (Domestic account to account transfer)

    To set up domestic payments, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the “transfer” section.

      • Your own bank account must be set up with Bank Identifier + Bank Account Number .
        For more information, please read DE bank account numbers .
    2. In the “Payment Export Format” field select BANKDATACONVSERVCT

    3. In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

    4. Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

      Bank account card


    5. If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

      Bank agreement


    6. Go to vendor Card and look at section “payments”.

    7. Select the “Payment Method Code” AMCSEPA or AMCDOMACC.

    8. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      • The vendor bank account must be set up with either “Iban number” or “ Bank Branch No.” and “Bank Account Number”.

      • For changing that, click on “navigate” at the menu and then those “Bank Accounts”.

        Bank account number

        For more information, please read DE bank account numbers .


    9. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments .

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    What if my bank is not present in the bank list?

    You can either vote for a bank to be developed (when we have a number of votes for a specific bank it will be added to the list) or you can contact AMC for getting the bank developed for a subscription price.


    Make a request for the bank here

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    My browser has the cookies disabled, is this a problem? (Regarding automated bank account statements)

    Yes. You need to have the cookies enabled for being able to use and link your bank account with the service.

    Visit following links for further instructions on enabling cookies in:

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    My browser has disabled JavaScript. Is this a problem? (Regarding automated bank account statements)

    Yes. You need to enable the JavaScript for being able to link your bank account with the service.

    Please use following links to find more information on enabling JavaScript in:

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    What is the best way for asking questions to AMC?

    If you did not find answers of your questions here you can:

    1. Take a look at our other FAQ’s here .
    2. Use the smileys inside the program when you link your bank accounts.
    3. Write to us by this link .
    4. You can also register and have access to our Service Desk where our consultants keep helping our customers.

    Permalink

    When getting an error from the bank after credentials is entered (Regarding automatic bank account statements)

    Please try to connect to the bank portal. Maybe the bank is not online for maintenance reasons.

    The problem can also occur from time to time when the bank is changing its interface and this situation emerges need of changes of our as well. If you are able to connect to the bank portal but can not connect by the AMC Banking 365 Business service, please use the smiley in the actual page (the one where you type your bank credentials) and fill out the form. We will test the connection and fix the issue.


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    The automated account statements have worked fine but suddenly stopped working.

    Please try to connect to the bank portal. Maybe the bank is not online for maintenance reasons.

    The problem can also occur from time to time when the bank is changing its interface and this situation emerges need of changes of our as well. If you are able to connect to the bank portal but can not connect by the AMC Banking 365, please use the smiley in the actual page (the one where you type your bank credentials) and fill out the form. We will test the connection and fix the service. You will be contacted by email you have registered in AMC Banking 365.


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    An error occurs in the bank portal when I’m trying to import my credit transfers.

    Please follow the instructions from the bank.

    If the instructions is file format related, please take a look in our documentation here (AMC Dynamics 365 Operations section FAQ and Get Started). If the error is related to the Receivers or the sender Bank account please take a look into our FAQ on our support section where you will find descriptions for how bank accounts should be stated for several countries. You are always welcome to us by one of the the methods in the AMC Dynamics 365 Operations section “Contact” (link available as “Contact” button).

    Permalink

    An error occurs in the bank portal when I’m trying to import my credit transfers.

    Please follow the instructions from the bank.

    If the instructions is file format related, please take a look in our documentation here (AMC Dynamics 365 Financials section FAQ and Get Started). If the error is related to the Receivers or the sender Bank account please take a look into our FAQ on our support section where you will find descriptions for how bank accounts should be stated for several countries. You are always welcome to us by one of the the methods in the AMC Dynamics 365 Financials section “Contact” (link available as “Contact” button).

    Permalink

    An error occurs in the bank portal when I’m trying to import my credit transfers.

    Please follow the instructions from the bank.

    If the instructions is file format related, please take a look in our documentation here (AMC Banking 365 Business section FAQ and Get Started). If the error is related to the Receivers or the sender Bank account please take a look into our FAQ on our support section where you will find descriptions for how bank accounts should be stated for several countries. You are always welcome to us by one of the the methods in the AMC Banking 365 Business section “Contact” (link available as “Contact” button).

    Permalink

    An error occurs in the Dynamics 365 Business Central when I trying to make a credit transfer file

    Please click on the link present in in your Dynamics 365 Business Central error message and follow the instructions.

    You can also search in rest of our documentation our documentation here (AMC Banking 365 Business FAQ and Get Started) or in FAQ on our support section as well as you can contact us by one of the the methods in the AMC Banking 365 Business section “Contact” (link available as “Contact” button).

    Permalink

    An error occurs in the Dynamics 365 Operations when I trying to make a credit transfer file.

    Please click on the link present in in your Dynamics 365 Operations error message and follow the instructions.

    You can also search in rest of our documentation our documentation here (AMC Dynamics 365 Operations section FAQ and Get Started) or in FAQ on our support section as well as you can contact us by one of the the methods in the AMC Dynamics 365 Operations section “Contact” (link available as “Contact” button).

    Permalink

    An error occurs in the Dynamics 365 Financial when I trying to make a credit transfer file.

    Please click on the link present in in your Dynamics 365 Financials error message and follow the instructions.

    You can also search in rest of our documentation our documentation here (AMC Dynamics 365 Financials section FAQ and Get Started) or in FAQ on our support section as well as you can contact us by one of the the methods in the AMC Dynamics 365 Financials section “Contact” (link available as “Contact” button).

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    CH bank account setup (When creating payments from CH)

    For change or set up the bank account, follow the steps:

    1. Open Dynamics NAV 
    2. Up in the right corner, you see the search bar. Search “bank account”
    3. Select the account you wanna change or set up

    There are two opportunities to set up your own bank account in Dynamics NAV.

    1. Set up CH Bank Account numbers, by using BBAN (Basic Bank Account Number)

    12345012345678912
    12345 = Bank Code 012345678912 = Account Number
    1. The BBAN considers 17 digits. 
    2. Use the fields “Bank Branch No.” and “Bank Account No.


    2. Set up CH Bank Account numbers, by using IBAN (International Bank Account Number)

    CH0012345012345678912
    CH = Country Code 00 = Check Digits 12345 = Bank Code 012345678912 = Account Number
    1. The IBAN considers 21 digits.  
    2. Use the field “IBAN

     



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    AU bank account setup (When creating payments from AU)

    For change or set up the bank account, follow the steps:

    1. Open Dynamics NAV 
    2. Up in the right corner, you see the search bar. Search “bank account”
    3. Select the account you wanna change or set up

    There are two opportunities to set up your own bank account in Dynamics NAV.

    1. Set up AU Bank Account numbers, by using BBAN (Basic Bank Account Number)

    12345012345678912
    12345 = Bank Code 12345678912 = Account Number
    1. The BBAN considers 16 digits. 
    2. Use the fields “Bank Branch No.” and “Bank Account No.


    2. Set up AU Bank Account numbers, by using IBAN (International Bank Account Number)

    AU0012345012345678912
    AU = Country Code 00 = Check Digits 12345 = Bank Code 12345678912 = Account Number
    1. The IBAN considers 20 digits.  
    2. Use the field “IBAN

     



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    DE bank account setup (When creating payments from DE)

    For change or set up the bank account, follow the steps:

    1. Open Dynamics NAV 
    2. Up in the right corner, you see the search bar. Search “bank account”
    3. Select the account you wanna change or set up

    There are two opportunities to set up your own bank account in Dynamics NAV.

    1. Set up DE Bank Account numbers, by using BBAN (Basic Bank Account Number)

    123456780123456789
    12345678 = Bank Code 0123456789 = Account Number
    1. The BBAN considers 18 digits. 
    2. Use the fields “Bank Branch No.” and “Bank Account No.


    2. Set up DE Bank Account numbers, by using IBAN (International Bank Account Number)

    DE00123456780123456789
    DE = Country Code 00 = Check Digits 12345678 = Bank Code 0123456789 = Account Number
    1. The IBAN considers 22 digits.  
    2. Use the field “IBAN

     


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    NO bank account setup (When creating payments from NO)

    For change or set up the bank account, follow the steps:

    1. Open Dynamics NAV 
    2. Up in the right corner, you see the search bar. Search “bank account”
    3. Select the account you wanna change or set up

    There are two opportunities to set up your own bank account in Dynamics NAV.

    1. Set up NO Bank Account numbers, by using BBAN (Basic Bank Account Number)

    12341234560
    1234 = Bank Code 123456 = Account Number 0 = Check Digit
    1. The BBAN considers 11 digits. 
    2. Use the fields “Bank Branch No.” and “Bank Account No.


    2. Set up NO Bank Account numbers, by using IBAN (International Bank Account Number)

    NO0012341234560
    NO = Country Code 00 = Check Digits 1234 = Bank Code 123456 = Account Number
    0 = Check Digit
    1. The IBAN considers 15 digits.  
    2. Use the field “IBAN

     



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    CZ bank account setup (When creating payments from CZ)

    For change or set up the bank account, follow the steps:

    1. Open Dynamics NAV
    2. Up in the right corner, you see the search bar. Search “bank account”
    3. Select the account you wanna change or set up

    There are two opportunities to set up your own bank account in Dynamics NAV.

    1. Set up CZ Bank Account numbers, by using BBAN (Basic Bank Account Number)

    08000000192000145399
    0800 = Bank Code 0000192000145399 = Account number
    1. The BBAN considers 20 digits. 
    2. Use the fields “Bank Branch No.” and “Bank Account No.


    2. Set up CZ Bank Account numbers, by using IBAN (International Bank Account Number)

    CZ0008000000192000145399
    CZ = Country Code 00 = Check Digits 0800 = Bank Code 0000192000145399 = Account Number
    1. The IBAN considers 24 digits.  
    2. Use the field “IBAN

     



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    NL bank account setup (When creating payments from NL)

    For change or set up the bank account, follow the steps:

    1. Open Dynamics NAV 
    2. Up in the right corner, you see the search bar. Search “bank account”
    3. Select the account you wanna change or set up

    There are two opportunities to set up your own bank account in Dynamics NAV.

    1. Set up NL Bank Account numbers, by using BBAN (Basic Bank Account Number)

    BBBB0123456789
    BBBB = Bank Identifier 0123456789 = Account number
    1. The BBAN considers 14 digits. 
    2. Use the fields “Bank Branch No.” and “Bank Account No.


    2. Set up NL Bank Account numbers, by using IBAN (International Bank Account Number)

    NL00BBBB0123456789
    NL = Country Code 00 = Check Digits BBBB = Bank Code 0123456789 = Account Number
    1. The IBAN considers 18 digits.  
    2. Use the field “IBAN

     



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Install AMC Add on – Error message: “You don’t have rights to AMC package”

    You don’t have rights to AMC…




    The error can mostly occur because of two things. If you are getting an error message such as “You don’t have rights to AMC package”, “You do not have following permissions on Page AMC_InstallModule” or “You don’t have rights to AMC_InstallModule page”, it’s probably because:

    1. Your dealer license file has not been updated after you were registered by AMC as a Dealer.
    To solve this problem, update your Dealer license file, import it in Microsoft NAV Dev. Environment and start the installation process again.

    2. The dealer license was not uploaded correctly into NAV where our Add On should be installed.
    Please use the Upload button and and NOT the Change button. Be aware that the Microsoft Dynamics NAV server instance needs to restart for the upload to take effect. The installation should NOT be during production time, meaning NO users should be logged on to the NAV.

    On the picture below it`s showed which function you have to choose, when updating the license to NAV:


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    NZ bank account setup (When creating payments from NZ)

    There is a limitation in the mapping between dynamics NAV and the Bank Conversion Service regarding the New Zealand Bank Account number

    The New Zealand Bank Account numbers consist of:

    BBBBBBAAAAAAAAAX
    BBBBBB = Branch number  AAAAAAAAAX = Account number X = 10 digit account number

    The mapping for own bank account number only reads the Bank account no in the bank account form

    Specify your own bank account number in Dynamics NAV only by using the Bank Account No. field.

    1. Specify always your own bank account number as 15-16 digits following the above syntax.
    2. If you do not know your branch number or your bank has informed you that it’s not needed please specify it anyway as 000000. The Branch is always 6 digits.
    3. You must always specify your bank account number. The Bank Account number should be 9 or 10 digits/chars just specify the number of digits you have.

     

    The mapping for domestic vendors (receivers) bank account number only reads the Bank account no in the vendor form

    Specify your vendor (receiver) bank account number in Dynamics NAV.

    Please use same approach as above when specifying your vendors (receivers) bank account number.

    The mapping for international vendors (receivers) bank account number

    When doing outbound payments from New Zealand you can specify the receivers bank account number in two ways.

    In your vendor form:

    1. Specify IBAN number + SWIFT code
      OR
    2. Specify the Int Reg No Type + Int Reg No + Account number

    Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here
    Microsoft Dynamics AX
    Microsoft Dynamics NAV

    Permalink

    How to create a new user/approver in AMC-Banking Plus

    The purpose of this step by step is to show how to create and activate a new user/approver in AMC-Banking Plus


    A prerequisite to create a new user is that you have made an appropriate setup and activation of your bank connection.

    • Log in to https://ax.amcbanking.com with your AMC Banking account 
    • At the top right hand corner, click “Account

    • Select your bank connection in the bank list and click Edit

    • To create a new user, click Create

    • Fill in
      Signer (initials for the user)
      Key password (the master key password you defined when activating your bank connection)
      E-mail (e-mail address to be used for sending an invitation to the user)
      Procura (the rule/procura for the user)
      Rules
      A-rule users can approve payments solely
      B-rule users can approve payments in connection with another B- or C-rule user
      C-rule users can approve payments in connection with another B-rule user

    • Then click Create

    • An e-mail is now sent to the user including a request to add a user password. When this is done, the new user is activated

    Please remark: untrusted people might be able to transfer funds from the customer bank account solely with access to the Master Key password.
    The Master Key password must be kept secret!



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Activating the connection with Danske EDI WebService

    The purpose of this step by step is to show how to create and activate a connection between Danske Bank EDI WebService and Bank Data Conversion Service


    A prerequisite to create this connection is that you have made an agreement with the bank and received the activation PIN code.

    • Log in to https://ax.amcbanking.com with your AMC Banking account 
    • At the top right hand corner, click “Account

    • In the section Banks, click New
    • Select one of the banks supported by Danske EDI WebService
      TIP: Use the function Filter to find the bank (Filter / Setup / type Danske WebService)


    • Click Edit

    • Enter your User ID and PIN and click Save

      The User ID is stated in the agreement made with the bank and the PIN code is sent by letter to a registered user at the customer.

    • The next step is to activate the connection, click Activate



    To be able to activate the connection, you need to enter a Master Key password
    • Enter the password and click Create


    Please remark: untrusted people might be able to transfer funds from the customer bank account solely with access to the Master Key password.
    The Master Key password must be kept secret!

    The activation process is completed.
    You can open the info log to see that the activation was created successfully.

    The other way to verify the activation was completed successfully is that the red circles now are green.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Activating the connection with Bank Connect

    The purpose of this step by step is to show how to create and activate a connection between Bank Connect and Bank Data Conversion Service


    A prerequisite to create this connection is that you have made an agreement with the bank and received the activation code.

    • Log in to https://ax.amcbanking.com with your AMC Banking account 
    • At the top right hand corner, click “Account

    • In the section Banks, click New
    • Select one of the banks supported by Bank Connect
      TIP: Use the function Filter to find the bank (Filter / Setup / type Bank Connect)


    • Click Edit

    • Enter your Activation code, function ID and Reg. number and click Save

      The function Id and the reg. number are stated in the agreement made with the bank and the activation code is normally sent by a SMS to a registered user at the customer.
      Note: the function ID might have another name stated in the bank agreement document, such as Customer ID, User ID or Bank Connect ID.

    • The next step is to activate the connection, click Activate

    To be able to activate the connection, you need to enter a Master Key password
    • Enter the password and click Create


    Please remark: untrusted people can transfer funds from the customer bank account solely with access to the Master Key password.
    The Master Key password must be kept secret!

    The activation process is completed.

    You can open the info log to see that the activation was created successfully.

    The other way to verify the activation was completed successfully is that the red circles now are green.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    ACH Payments


    ACH transfers is an electronic, bank-to-bank transfer processed by the Automated Clearing House network

    • ACH debit transactions allows money getting “pulled” from an account. For example, the company you’re paying can pull what`s agreed and owed from your account each month.
    • ACH credit transactions allows you to “push” money online to accounts at different banks. 
    A bank can require ACH specifications in several payments types. In that case you will need following codes in your AMC bank setup: 

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    Domestic Payments from Canada

    To set up domestic payments, follow the steps:

      1. Specify your own bank account in the Bank Account Card under the transfer section.

        • Your own bank account must be set up with Financial Institution number + Transit Number + Bank Account Number . For more information, please read Canada –  bank account setup .
        • In the “Payment Export Format” field select BANKDATACONVSERVCT
        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment
        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          Own Bank Account

        • If your bank requires extra IDs, enter those values in the fields “Bank agreement level 1″ and “Bank agreement level 2

          Bank agreement

      2. Go to vendor Card and look at section “payments”.
      3. Select the “Payment Method Code” AMCDOMACH.
      4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card.

        • The vendor bank account must be set up with Financial Institution number + Transit Number + Bank Account Number . Click on “navigate” at the menu and then those “Bank Accounts”. For more information, please read Canada – bank account setup .

          Vendor bank account

      5. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments .
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Domestic Payments from Denmark

    To set up domestic payments, please follow the steps:

    1. Specify your own bank account in the Bank Account Card under the “transfer” section.

      • Your own bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or ” Iban number”

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own Bank Account

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1 ” and ” Bank agreement level 2 “.

        Bank agreement

    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCDOMACC.

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

    5. The vendor bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or ” Iban number”.

      • For changing that, click on “navigate” at the menu and then those “Bank Accounts”

        Vendor bank account

    6. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments .

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Domestic Payments from Norway

    Many banks do support 2 types of domestic payments in Norway:

    • Account to Account
    • Account to Account with KID reference

    To set up an Account to Account payment, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the ” transfer” section.

      • Your own bank account must be set up with either “Bank Account No.” or IBAN no.

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own Bank Account

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement

    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCDOMACC.

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card The vendor bank account must be set up with either “Bank Account No.” or IBAN no. For changing that, click on “navigate” at the menu and then those “Bank Accounts”

      Vendor bank account

    To set up an Account to Account payment with KID reference, follow the steps:

    1. You must have AMC Banking localization installed

    2. Set up the sender account in the same way as Account to Account payment above (only step 1)

    3. Select the “Payment Method Code” AMCDOMRF in the Vendor Card

    4. Select a bank account for the vendor. The same way as Account to Account payment above (step 3).

    5. Enter the KID reference in the field KID in the “Purchase Invoice” or in the “Vendor Ledger Entries” page

      Note: You should not enter the KID reference in the field “Payment Reference” in the payment journal, because the system uses the KID reference from the “Vendor Ledger Entries” when you export the payment journal.
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Domestic payments from Sweden

    To set up an Account to Account payment, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the “transfer” section.

      • Your own bank account must be set up with either “Bank Account Number” or ” Iban number”.

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own bank account

         

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement

    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCDOMACC.

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      • The vendor bank account must be set up with either “Bank Account No.” or IBAN no. For changing that, click on “navigate” at the menu and then those “Bank Accounts”

        Vendor bank account

    5. Create the payment journal and export the file
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Domestic Payments from USA

    Many banks in USA do support 2 types of domestic payments:
    • ACH transfer

    • Wire transfer

    To set up ACH payments, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the ” transfer” section.

      • Your own bank account must be set up with Transit Number and Bank Account Number . For more information, please read US bank account setup .

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own Bank Account

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement

    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCDOMACH.

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card The vendor bank account must be set up with Transit Number and Bank Account Number .

      Click on “navigate” at the menu and then those “Bank Accounts” . For more information, please read US bank account setup

      Vendor bank account

    5. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments

    To set up Wire transfers, follow the steps:

    1. Set up the sender account in the same way as ACH payments above (step 1)

    2. Select the “Payment Method Code” AMCDOMWIRE in the Vendor Card

    3. Select a bank account for the vendor. The same way as ACH payments above (step 3).

    4. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Giro/FIK payments from Denmark

    To set up FIK payments (card type 71, 73, 04 and 01), follow the steps:

      1. Specify your own bank account in the Bank Account Card under the ” transfer” section.

        • Your own bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or ” Iban number”.
        • In the “Payment Export Format” field select BANKDATACONVSERVCT
        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment
        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          Own Bank Account

        • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1 ” and ” Bank agreement level 2 “.

          Bank agreement


    1. Select the following “Payment Method Code” in the Vendor Card

      • AMCDOMRF71 for FIK card type 71
      • AMCDOMRF73 for FIK card type 73
      • AMCDOMRF04 for FIK card type 04 OR AMCDOMRF01 for FIK card type 01


    2. Still in the Vendor Card, enter the creditor number in the field ” Creditor No .” for vendors using indbetalingskort 71 or 73.

      • For vendors using giro indbetalingskort, enter the creditor number in the field ” Giro Acc. No.

        Vendor Card

         

    3. Create a FIK account for the vendor

      FIK Account

      • The code for this account must be exactly the same as the creditor number.

      • You should enter the FIK account number in the field IBAN. The reason to enter the FIK account number in the field Iban, it is because there is a validation for the bank account number in Microsoft NAV Danish localization . It means if you enter numbers in the field ” Bank Account No “, the system will also require a ” Bank Branch No” when exporting a payment file.



    4. In the FIK Account, click at “Information (AMC)” button, and enter the FIK card type.

      Card type

       

    5. Create the payment journal and export the file

      Payment journal

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    International payments from Canada

    To set up an International payment, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the “transfer” section.

      • Your own bank account must be set up with Transit Number and Bank Account Number . For more information, please read Canada –  bank account setup
      • In the “Payment Export Format” field select BANKDATACONVSERVCT
      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment
      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own bank account

      • If your bank requires extra IDs, enter those values in the fields “ Bank agreement level 1” and “Bank agreement level 2

        Bank agreement L1 and L2

    2. Go to vendor Card and look at section “payments”.
    3. Select the “Payment Method Code” AMCINTACC.
    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card.

      • The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts”.

        • IBAN + Swift code

          Vendor bank account

        • Bank Clearing Standard + Bank Clearing Code + Account number

          Vendor bank account – clearing

    5. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments .
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    International Payments from Denmark

    To set up international payments, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the ” transfer” section.

      • Your own bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or ” Iban number”.
      • In the “Payment Export Format” field select BANKDATACONVSERVCT
      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment
      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own Bank Account

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1 ” and ” Bank agreement level 2 “.

        Bank agreement

    2. Go to vendor Card and look at section “payments”.
    3. Select the “Payment Method Code” AMCINTACC.
    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts”

      • IBAN + Swift code

        Vendor bank account

      • Bank Clearing Standard + Bank Clearing Code + Account number (in the field Iban) The reason to enter the Account Number in the field Iban , it is because there is a validation for the bank account number in Microsoft NAV Danish localization . It means if you enter numbers in the field ” Bank Account No “, the system will also require a ” Bank Branch No” when exporting a payment file.

        Vendor bank account clearing

    5. Create the payment journal and export the file. For more information about how to create payment files, what the video Account Payable  – Collective payments
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    International Payments from Norway

    To set up an International payment, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the “transfer” section.

      • Your own bank account must be set up with either “Bank Account No.” or IBAN no.

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own bank account

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement L1 and L2

    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCINTACC.

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      • The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts”

        • IBAN + Swift code

          Vendor bank account

        • Bank Clearing Standard + Bank Clearing Code + Account number

          Vendor bank account – clearing

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    International payments from USA

    To set up an International payment, follow the steps:

    1. Specify your own bank account in the Bank Account Card under the ” transfer” section.

      • Your own bank account must be set up with Transit Number and Bank Account Number . For more information, please read US bank account setup

      • In the “Payment Export Format” field select BANKDATACONVSERVCT

      • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Own bank account

      • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement L1 and L2

    2. Go to vendor Card and look at section “payments”.

    3. Select the “Payment Method Code” AMCINTACC.

    4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      • The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts”:

        • IBAN + Swift code

          Vendor bank account

        • Bank Clearing Standard + Bank Clearing Code + Account number

          Vendor bank account – clearing

    5. Create the payment journal and export the file. For more information about how to create payment files, what the video Account Payable  – Collective payments

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Importing Bank Statements

    To be able to import electronic bank statements, you need to specify an import format for the bank account, please follow the steps:

    1. In the Bank Account Card, select BANKDATACONVSERVSTMT in the “Bank Statement Import Format” field

      • Your own bank account must be set up with either Bank Account No .” or IBAN no.

        Import bank statement

    2. The electronic bank statement file can be imported in two places:

      1. In the Payment Reconciliation Journal . For more information, see How to: Automatically Apply Payments to Open Documents .

      2. In the Bank Account Reconciliations window. For more information, see How to: Match Bank Statement Lines with Bank Account Ledger Entries .

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Importing Bank Statements in DK

    To be able to import electronic bank statements, you need to specify an import format for the bank account, please follow the steps:

    1. In the Bank Account Card, select BANKDATACONVSERVSTMT in the “Bank Statement Import Format” field

      • Your own bank account must be set up with either “Bank Branch No” and “Bank Account No.” or “Iban number”.

        Import bank statement

    2. The electronic bank statement file can be imported in two places:

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Importing Lockbox payments

    To be able to import Lockbox files, you need to specify an import format for the bank account, please follow the steps:

    1. You must have AMC Banking localization package installed. For more information, see How to get access to AMC package for Microsoft NAV .

    2. In the Bank Account Card, click at ” Information (AMC) ” button.

    3. Select BANKDATACONVSERVCREM in the field “Customer Payment Import Format”

      • Your own bank account must be set up with either ” Bank Account No .” or IBAN no.

        Import credit advice

    4. The Credit Advice file can be imported in two places:

    5. For more information about how to handle Lockbox files, read the article Importing and posting Credit Advice files in NAV .

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Importing Credit Advice

    To be able to import Credit Advice files, you need to specify an import format for the bank account. Follow the steps:

    1. You must have AMC Banking localization package installed. For more information, see How to get access to AMC package for Microsoft NAV

    2. In the Bank Account Card, click at “Information (AMC) ” button.

    3. Select BANKDATACONVSERVCREM in the field “Customer Payment Import Format”

      • Your own bank account must be set up with either ” Bank Account No .” or IBAN no.

      • PS : For Microsoft NAV Danish localization, the bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or “ Iban number”.

        Import credit advice

    4. The Credit Advice file can be imported in two places:

    5. For more information about how to handle Credit Advice files, read the article Importing and posting Credit Advice files in NAV

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Changing from production-server to development-server

    When using The Bank Data Conversion Service in Dynamics NAV you are able to switch from our production-server (prod) to our development-server (dev).

    Our development-server is being used by AMC for testing purposes and by our clients who wish to test newly developed bank-formats, which has not been released to our production-server.

    The process of switching from one server to another is quite easy. In Dynamics NAV go to the setup window for the Bank Data Conv. Service, here you can change the service URL to point to either:

    • – If production-server is https://nav.amcbanking.com/nav02
    • The development-server should be changed to https://dev.amcbanking.com/nav02

    • – If production-server is https://nav.amcbanking.com/nav03
    • The development-server should be changed to https://dev.amcbanking.com/nav03

    Please note that the development-server is only for testing purposes. As it is a development-server it will not meet the same requirements regarding speed and stability as the production-server does.


    You can always change back to default settings and reach production-server again.


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Error in uniqueid ‘X’

    This is a typical error you get running Microsoft NAV.

    On your own Bank account setup, in the field Credit transfer Msg. Nos. you setup a number series, this numbers created by this, may not be more than 10 chars long, because it is used as unique identifier of the payment lines, and it has a max length.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Solution

    Please change the Mask of the Number series, so that the combination of mask and number do not exeeds 10 chars.

    Permalink

    How do I know if my bank is supported

    In a web browser go to https://amcbanking.com/support/amc-banking/banks/

    In the country dropdown box, select the country, from where you will be paying your vendors.

    In the group dropdown box select if you are interested in paying vendors (Banking) or collecting money from customers (DirectDebit).

    The grey dots indicate what information will be possible to communicate to and from the bank:

    • Outgoing payments files
    • Files containing incoming payments
    • Files containing bank account statements

    The orange dots show what AMC solution you need to be able to communicate with the bank.

    For instance, if you are running a standard Dynamics NAV system, you would be looking for an orange dot in Classic.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    AMC-NAV Vendor bank account info

    To set up vendor bank account info in NAV, follow the steps:


    1. Log on your NAV system.
    2. Up in right corner, you find the search bar. Search on “Vendors”.
    3. At the menu you chose “Navigate” 
    4. Click on “Bank account”

    Then you will come to “Vendor Bank Account Card”:

      

    5. Now you have to click on “Information (AMC)”. The arrow in the picture show where you can find it.

    Then you will come to “Additional cash management information (AMC)”:



    6. Fill out the fields, like demonstrated on the picture (arrow 1 & 2)

    • The field “SEC code” defines the type of ACH entries contained in the batch.
      There are two opportunities:
    1. PPD (Prearranged payments and deposits) For consumer transactions destined to an individual.
    2. CCD (Cash concentration or disbursement) For corporate transactions.
    • The field “Transaction code” identifies the type of entry.
      There are two opportunities:
    1. 22 (Credit to checking account)
    2. 32 (Credit to savings account) 
    If you have some questions about the input or information, when contact your bank for support. Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    AMC-NAV Own bank account info

    To set up own bank account info in NAV, follow the steps:


    This manual shows where and how to setup information about “bankagrrementlevel”.
    This number will be used for identification between the company and bank.
    Some banks doesn’t need this kind of identification, other needs “bankagrrementlevel 1” and some needs “bankagrrementlevel 1 and 2”

    You can get the information and data about “bankagreementlevels” from your own bank. 


    1. Log on your NAV system.
    2. Up in the right corner, you will find the search bar. Search on “Bank Accounts”.
    3. Click on the account, you wanna change and then “bank account card” will show up. 

    4. Now you have to click on “Information (AMC)”. The arrow in the picture show where you can find it.  



    5. Then this window will show up: “Additional cash management information (AMC)”. The arrow show two boxes “bankagrrementlevel 1 & 2”
     Now paste the bank agreement number, and it`s possible to have 2 numbers (level 1 & 2). 

     



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Address line X or zip code is required when using this type of payment

    When creating payments, different banks and payment types have different mandatory information.

    Often when it comes to international transfers, the bank demands information about receiver’s or receiver’s bank address.

    If you get this error, normally you will get a hint about what address is not filled correctly, it can be your own, receiver’s or receiver’s bank.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Amount to XXXXX is less than or equal to zero

    You are trying to transfer a negative amount to a receiver, this action is not allowed, this should be handled in a DirectDebit solution.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Receiver’s IBAN no. or bank account no. must be specified

    If you get this error you are trying to make a payment, but the receiver’s bank account is missing.

     

    Solution

    The receiver’s bank account can be either a BBAN or IBAN account, where BBAN is the old local Bank account type and IBAN is the new international type.

    BBAN normally comes together with a clearing code, which is put in front of the BBAN number. F.ex. if the clearing code is 4310 and the bank account number is 3311987654 then the receiver’s account number sent to AMC should be 43103311987654.

    IBAN always comes with a SWIFT code, so if the receiver’s IBAN number is filled, the SWIFT number must also be filled.

    Microsoft Dynamics AX
    Microsoft Dynamics NAV

    Permalink

    Payment date

    The payment date is one of the most important information when transferring funds.

    The date is restricted by the bank with following rules:

    • The date may never be earlier than today
    • If the transfer is between countries or different banks the date must be at least tomorrow
    • Only for intercompany transfers, individual bank agreements or same day payments, can the date be the same day
    • Normaly a payment date can’t be more than 365 days in the future, some banks even operate with no more than 3 months
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Wrong login and or password

    This error will occur when the login/password in your system is different than the login/password you registered for the AMCBanking service.

    Follow these steps for solving the problem.

        • Go to license.amcbanking.dk and activate the “forgot password” link. Type your email and follow the instructions.
        • If you have a Dynamics NAV, activate the following form and type in the correct login/password.

          (You can type “Bank data” in the search field to access the form)

    Microsoft Dynamics NAV

    Microsoft Dynamics NAV


        • If you have a Dynamics AX, activate the following form and type in the correct login/password

          (Go to AMC-Banking Setup Parameters XTendLink)

    Microsoft Dynamics AX

    Microsoft Dynamics AX


    How to request support for a new bank

    The Supported Banks page shows all the banks that AMC supports at the moment.

    If you are not able to find your own bank, you will have two ways of getting it developed.

    1. You can vote for it!
      If we register at least 20 votes we will develop the bank for free and it will be published as soon as our devlopment team are finished.

    2. You can sponsor it!
      You can fill out an offer form and our sales personel will contact you.To start the above process, you need to be a registered customer.

    If not you are a registered customer already please go to our registration  page and register.

    If you already are a registered customer, please login and activate the “Vote” button. Follow the process.

    You will be asked if you want to be a sponsor or a voter during the process.

    We look forward to hear from you.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Bank Format Development Process

    Following diagram shows steps of process in which AMC develops new bank formats:

    Initiative from Client

    Initiative from Client to support new bank by AMC.

    Retrieve bank contact information and documentation

    A contact person at the given bank is required to provide information and documentation about outgoing payments and account statements.

    Choose
    bank
    format

    It must be decided which payment types should be supported.

    Development of bank format

    AMC will develop the outgoing and incoming payment format and the bank account statement format unless other is agreed.

    Send test files regarding bank account statement

    The client needs to send bank account files to AMC. If several return format types are used, a minimum of 1 file per type should be provided.

    Testing bank format with bank

    AMC will test the outgoing and incoming payment format and the bank account statement format unless other is agreed.

    File
    is ready
    to use

    The client is responsible to test the formats as quickly as possible after release. Be aware that both outgoing and incoming formats are tested.

    Hover or tap over each step for more details.

    Learn more details about the process

    Detailed Bank Format Development Proces
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    How to import / export files in your banks system

    AMC does support many banks all over the world.

    Unfortunately we do not have access to each banks software, while we are not able to help you with questions which are related to the actual banks software.

    We do know that each bank has it’s own support department. If you are a customer in the specific bank you are normally welcome to contact the banks’ support department and they will be glad to help you with your support question.

    Start with the banks website, from there, you will be able to contact their support team.

    Please have in mind that they normally need your customer number or bank account number for helping you. We encourage you to have your information ready when contacting them.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Receiver’s SWIFT/BIC address and Clearing code and bank name/address is empty

    It seems like you are trying to make a payment to someone, but you have given no information about the receiver’s bank information.

    The receiver’s bank account can be either a BBAN or IBAN account, where BBAN is the old local Bank account type and IBAN is the new international type.

    BBAN normally comes together with a clearing code, which is put in front of the BBAN number. F.ex. if the clearing code is 4310 and the bank account number is 3311987654 then the receiver’s account number sent to AMC should be 43103311987654.

    IBAN always comes with a SWIFT code, so if the receiver’s IBAN number is filled, the SWIFT number must also be filled.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    The OCR payment reference must be filled when using this payment type

    When getting this error, you are probably trying to validate a payment journal, where you are using a reference payment type.

    When using reference payment types, there are certain things that must be met:

    • The payment reference Id must be filled
    • The length of the reference Id must meet the demands for the current receiver’s country
    • The Reference Id must comply with the modulus check for the current receiver’s country

    If it is not possible to comply with these requirements, you need to select another payment type for the current transfer.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    The payment reference ‘xx’ is modulo 10 incorrect

    The OCR payment reference must be filled when using this payment type.

    When getting this error, you are probably trying to validate a payment journal, where you are using a reference payment type.

    When using reference payment types, there are certain things that must be met:

    • The payment reference Id must be filled
    • The length of the reference Id must meet the demands for the current receiver’s country
    • The Reference Id must comply with the modulus check for the current receiver’s country

    If it is not possible to comply with these requirements, you need to select another payment type for the current transfer.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    File not recognized as valid bankfile

    This means that the filetype you are trying to upload, is not known to our system.

    Please check out our supported banks website to confirm that the file should have been supported.

    Another common error is that the file is a HTML file and not a data file, this often happens, if the the file is not downloaded correctly from the banks system.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Bank Giro account number is wrong

    The Bank Giro account number filled when using this payment type.

    When getting this error, you are probably trying to validate a payment journal, where you are using a Bank Giro account number.

    When using Bank Giro account number, there are certain things that must be met:

    • The Bank Giro account number must be filled
    • The length of the Bank Giro account number must meet the demands for the current receiver’s country
    • The Bank Giro account number must comply with the modulus check for the current receiver’s country

    If it is not possible to comply with these requirements, you need to select another payment type for the current transfer.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Length of receiver’s SWIFT code ‘XXXXXXX’ is incorrect

    Different countries have different length of SWIFT codes.

    If you get this error you have stated a SWIFT code that do not meet the length requirement of the receiving country.

    If you got the wrong SWIFT code or if you are missing the SWIFT code, your bank or Google will be able to help you.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here
    Microsoft Dynamics AX
    Microsoft Dynamics NAV

    Permalink

    The specified payment type ‘XXXXX’ is not supported

    If you get this error, it is because that you are trying to use a payment type that is not supported by your own bank.

    Not all banks support all payment types, so if you get this error, you need to setup the receiver with another payment type in your ERP system.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Danish bank accounts must be specified as 10 or 7 digits + 4 digits for the registration number

    The best way to state the account number is registration number + zeros + Bank account number where the total length equals 14 digits.

    F.ex. registration number = 2323 Bank account number = 12345678.

    The stated account number should be 23230012345678.

    There should be no spaces or any other signs in the number.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    The country ISO code of your own IBAN number ‘XXXXXXX’ is different from the execute country ISO code ‘XX’

    This error means that the letters in the beginning of your own IBAN number do not match the country code  from where you are trying to pay out the money.

    This could be that you are trying to make a payment file for a Danish bank, but your own IBAN number is stated as a Swedish IBAN number.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    No match found for journalnumber=”XXXXX”

    Either you are trying to call our system with a wrong journal number, or something has gone wrong in XTendLink.

    If you get this error while trying to make a payment file please reset/cancel the journal and try again.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Receiver’s SWIFT code has not been specified

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Solution

    When using IBAN numbers you always need to fill out SWIFT code, IBAN numbers are only valid when they come together with a SWIFT code.

    Microsoft Dynamics AX
    Microsoft Dynamics NAV

    Permalink

    Receiver’s account no. ‘XXXXXX’ wasn’t recognized as a valid IBAN number

    You seem to be trying to create a payment where the payment type you have selected requires that the receiver’s bank account number must be stated as an IBAN number, but the account number is not recognized as a valid IBAN number.

    Please check the receiver’s Bank account number.

    Website showing structure of IBAN numbers in different countries.

    Permalink

    The payment date is required to be at least X day(s) into the future

    Different banks have different rules about the cutoff time, when it comes to payment.

    If you get this error it is because the payment day you have chosen is too early, and the bank will not be able to make the payment.

    You will have to change the payment date to a later date.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Please verify that the receivers city is registered in the ERP system

    It seems that you are trying to make a payment to a receiver, where no city has been setup.

    Please check the address setup of the receiver.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Receiver’s city is required when using this type of payment

    Please verify that the receivers city is registered in the ERP system.

    It seems that you are trying to make a payment to a receiver, where no city has been setup.

    Please check the address setup of the receiver.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Sender’s SWIFT code has not been specified

    You need to state your own SWIFT address in your Bank account setup in your ERP System.

     

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Solution

    Please enter your own SWIFT address in your Bank account setup in your ERP System.

    Microsoft Dynamics AX
    Microsoft Dynamics NAV

    Permalink

    The demouser can only be used with the Demo bank GB (demouser)

    It looks like you are trying to use our Demo account with another bank than the one valid for demo purposes.

    If you want to try the Bank Data Conversion Service in Microsoft Dynamics NAV, you are able to do this by using the demouser account. In order for you to create a payment file you need to use the bank account called WWB-TRANSFERS and set it up to be using the bank called Demo Bank GB and choose BANKDATACONVSERVCT as the payment export format.

    To export a real bank-file please follow the instructional video Subscribe to the AMC Bank Data Conversion Service  here.

    Remember that the first bank account you use is free of charge, so feel free to try the service with a real user.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    You have tried to import a not supported format: XXX – XXX

    This means that XTendLink does not recognize the format as a bank file.

    Please check our list of supported banks , to validate that the file is in supported format.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    The payment date xx/xx-xxxx is invalid

    This can be that we are already past the given date, or that the date is too far out in the future or that the chosen payment date is not a valid bank day weekend etc.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Invalid login and/or password

    Please specify the correct login and/or password.

    In your ERP system, please specify the same password as used on our license server.

    Click here to see another FAQ about this error. 

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Positive pay

    Positive pay is a service offered by many banks in USA used for preventing check fraud.

    This service requires the company to send an electronic file containing a list of the issued checks.

    When those issued checks are presented to the bank for payment, the bank compares if the data on the checks, such as check number, account number, issue date and amount match the authorized checks previously sent to the bank as an electronic file.

    If the check information contains any divergences compared to the issued checks in the file, the client is alerted to review the checks before the bank execute the payment.

    Permalink

    FIK

    FIK is a Danish OCR-payment type, which is the same for all Danish banks.

    As creditor, you are able to make and issue FI-payment cards, which the costumer are able to pay in their banking system, in the bank or at the post office.

    In Denmark there are several FIK payment types. AMC-Banking does support the following FIK types: +01, +04, +71 and +73.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Error in payment reference

    The payment reference you have stated is not a valid payment reference, or the payment type, you have selected, requires a payment Id, and none is given.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    The bank’s sub agreement id hasn’t been specified

    Some bank’s use a number to identify there customers, and some banks use two.

     

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Solution

    If you get this error, it is very likely that you have neglected to fill out the number, on your own setup in your ERP system.

    Microsoft Dynamics AX

    Permalink

    Canada bank account setup (When creating payments from CA)

    There is a limitation in the mapping between dynamics NAV and the Bank Conversion service regarding the Canada Bank Account number

    The Canada Bank Account numbers consist of:

    BBBTTTTTAAAAAAAAAAAA
    BBB = Bank code TTTTT= Transit number AAAAAAAAAAAA = Account number

    The mapping for own bank account number only reads the “Bank account no” in the bank account form

    Specify your own bank account number in Dynamics NAV only by using the “Bank Account No.” field

    1. Specify always your own bank account number as 20 digits following the above syntax.
    2. If you do not know your branch number or your bank has informed you that it’s not needed please specify it anyway as 000. The Branch is always 3 digits.
    3. You must always specify your transit number and it must be 5 digits (no chars only digits).
    4. You must always specify your bank account number. Some banks has a shorter number. Do not prefix or postfix. If your Bank Account number is shorter than 12 digits/chars just specify the number of digits you have.

    Specify your own bank account number in Dynamics NAV by using the “Bank Account No.” and the “Bank Clearing Code” fields

    1. Specify always your own bank account number as 12 digits in the “Bank Account No.” field.
      Do not prefix or postfix your account number. If your Bank Account number is shorter than 12 digits/chars just specify the number of digits you have and do not include the transit number.
    2. Specify your branch number and transit number and it must be 8 digits (no chars only digits) in the Bank Clearing Code field.
    3. Leave the “Bank Clearing Standard” field blank.

    The mapping for domestic vendors (receivers) bank account number only reads the “Bank account no” in the vendor form

    Specify your vendor (receiver) bank account number in Dynamics NAV

    Please use same approach as above when specifying your vendors (receivers) bank account number.

    The mapping for international vendors (receivers) bank account number

    When doing outbound payments from Canada you can specify the receivers bank account number in two ways.

    In your vendor form:

    1. Specify IBAN number + SWIFT code
      OR
    2. Specify the Int Reg No Type + Int Reg No + Account number

    Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    English bank account setup (When creating payments from GB)

    The total length of the given sort code and bank account number, is not equal to 14 digits.


    The GB Bank Account numbers consist of:

    SSSSSSAAAAAAAA
    SSSSSS = Sortcode AAAAAAAA = Account number
    14 digits (6 sort code + 8 account no.)

    You can specify the receivers bank account number in only one way in the bank account form

    Specify the receivers bank account number only by using the “Bank Account No.” field

    1. Specify always your receivers bank account number as 14  digits following the above syntax.
    2. You must always specify there sortcode number in the beginning of the field and it must be 6 digits (no chars only digits).


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here
    Microsoft Dynamics AX
    Microsoft Dynamics NAV

    Permalink

    Receiver banks SWIFT/BIC address OR its Clearing code AND name/address is empty

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Solution

    Your either need to enter the SWIFT address of the receiver, or the combination of clearing code and name plus address.

    Microsoft Dynamics AX

    Permalink

    Receiver’s name is required when using this type of payment

    You need to enter the receivers name in your ERP system.

    Permalink

    The specified name and address information of the sender doesn’t meet the requirements of the current payment type


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Solution

    You need to enter your own Name and address in your ERP system.

    Microsoft Dynamics AX
    Microsoft Dynamics NAV

    Permalink

    The bank’s main agreement id hasn’t been specified

    This bank needs an agreement Id, used to identify you, as a customer in your own bank.

    You can get the agreement Id from your bank, and you need to enter the number, in your ERP system.

    Click here to see another FAQ about this error.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Error in the received AMC-Format

    Your ERP system, has called AMC conversion service, with an illegal file format, that does not correspond with the official AMC-format description.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Maximum number of transactions exceeded (Max: XXX )

    There is a limitation on how large files that can be created / imported
    If you get this error it is because you are using our classic solution. This solution is limited on the number of rows in statements and payment files.

    You are getting the error while you are importing a bank statement:

    You can do the following

    1. Ask your bank or login to web bank and choose a smaller period for the bank account statement.
    2. If this will be a common problem in the future contact AMC (info@amcbanking.com) for an Enterprise version of the XTendLink service which do not have this limitation.

    You are getting the error while you are exporting a payment file:

    You can do the following

    1. Choose fewer vendors and or a smaller period for payments
    2. If this will be a common problem in the future contact AMC (info@amcbanking.com) for an Enterprise version of the XTendLink service which do not have this limitation.
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    US bank account setup (When creating payments from US)

    There is a limitation in the mapping between dynamics NAV and the Bank Conversion service regarding the US Bank Account number

    The US Bank Account numbers consist of:

    TTTTTTTTTAAAAAAAAAAAAAAAAA
    TTTTTTTTT= Transit number AAAAAAAAAAAAAAAAA = Account number

    You can specify your own bank account number in two ways in the bank account form

    Specify your own bank account number in Dynamics NAV only by using the “Bank Account No.” field

    1. Specify always your own bank account number as 15 to 26 digits following the above syntax.
    2. You must always specify your transit number in the beginning of the field and it must be 9 digits (no chars only digits).
    3. US bank accounts can be from 6 to 17 digits. Do not prefix or postfix. If your Bank Account number is shorter than 17 digits/chars just specify the number of digits you have after the transit number.

    Specify your own bank account number in Dynamics NAV by using the “Bank Account No.” and the “Bank Clearing Code” fields

    1. Specify always your own bank account number as 6 to 17 digits in the “Bank Account No.” field.
    2. US bank accounts can be from 6 to 17 digits. Do not prefix or postfix. If your Bank Account number is shorter than 17 digits/chars just specify the number of digits you have and do not include the transit number.
    3. Specify your transit number and it must be 9 digits (no chars only digits) in the Bank Clearing Code field.
    4. Leave the “Bank Clearing Standard” field blank.

    The mapping for domestic vendors (receivers) bank account number only reads the “Bank account no” in the vendor form

    Specify your vendor (receiver) bank account number in Dynamics NAV

    Please use same approach as above when specifying your vendors (receivers) bank account number.

    The mapping for international vendors (receivers) bank account number

    When doing outbound payments from US you can specify the receivers bank account number in two ways.

    In your vendor form:

    1. Specify IBAN number + SWIFT code
      OR
    2. Specify the Bank Clearing Standard + Bank Clearing Code + Account number

    Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Customer payment-file (CREMUL)

    You are now able to import a customer payment-file in to your Dynamics NAV. By importing the file, you are able to match by FIK-numbers and additional information such as addresses etc. Information normally not included in a bank account statement.

    The ability to import customer payment-files will, in most cases, give you a much higher match.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Lockbox-files

    You are now able to import a lockbox-file from your bank directly into Dynamics NAV. This will make it easier for you to close your open entries in Dynamics NAV, while the file is a collective file only containing customer payments.

    In general, a lockbox is a post-office box (PO box) that is accessible by a bank. A company may set up a lockbox service with its bank for receiving customers’ payments. The company’s customers send their payments to the PO box. Then the bank collects and processes these payments directly and deposits them to the company’s account.

    Lockbox services are sometimes called “remittance services” or “remittance processing”.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Long advice to vendors

    When making collective payments in standard Dynamics NAV, you are only able to include one invoice number in the vendor advice. With the ability to make long advice to vendors, you are now able to include multiple invoice numbers in your vendor advice.


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Swedish bank account setup (When creating payments from SE)

    A swedish bank account number must consist of a 4 digit clearing code and either a 7 or 12 digit account number:

    CCCC= Clearing Code

    AAAAAAA = Account number

    AAAAA= Optional part of account number

    CCCC AAAAAAA AAAAA

    There are usually two ways to specify the account number.

    An account with clearing code 2121 and account number 1234567 or 123456789012 can be specified as

    1. 21211234567 (2121 clearing code + 123567 7 digit accountnumber)
    2. 2121123456789012 (2121 clearing code + 123456789012 12 digit account number)


    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Error executing code: Insufficient memory to run script

    This problem is caused by the fact that the amount of data attempting to be sent is above the general limit for an XML call in Dynamics AX. The solution to this problem is to extend this limit. As all communication from AMC Banking to external systems takes place from the AX AOS server, changing the value of this is sufficient. Follow this guide.

    1. On the AOS server, select START Run and type Regedit.
    2. Select HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dynamics Server\6.0\instance name\config name.
    3. Set up a new key with the name maxbuffersize (lower case letters only) and set a suitable value for this. AMC recommends a value of 40, but you may need to set it higher.
    4. Restart the AOS service.
    5. Be aware of if your installation contains more than one AOS node, you need to do it for each node.
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    How to edit a record, ready for posting

    1. Close the journallines form, and on the journallist form, select the general tab.
    2. Change the status to found
    3. Open the journallines form, and edit the line
    4. Close the journallines form, and on the journallist form, select the general tab.
    5. Change the status to ready for posting
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    CLRObject() error occurs

    CLRObject() Error

    CLRObject() Error



    Please check if path and file names exist, and that no paths end with a backslash.

    Check if the user has full access to all the paths, including write and delete.

    Optionally try to do a CIL-Compile

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    How do I test the connection to the service

    Make sure you can reach our server from the browser on your server where the Dynamics AX or your Dynamics NAV is installed.

    Be aware, that you do not do the test from the client. The Dynamics AX and the Dynamics NAV do the connection from the server, not the client!

    Startup a browser and copy the following link into the browser’s address line:

      If you can see the following page, you do not need to change your router/firewall configuration


      If you see a page similar to the following, you probably need to change in your router/firewall configuration


      Unsuccessful connection

      Unsuccessful connection

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      I will need more than one bank account. How can I subscribe for this?

      You don’t. You just use the service and we will catchup on your accounts.

      As soon as you are using new bank accounts (your own bank accounts, from where you are sending money) you will receive an email where you will be informed that new bank account is created for you. You are able to use the new accounts right away without further actions from you.

      You only need to accept the subscription within 24 hours, by following the instructions in the email. If you do not want to use the bank account, you need to login to XTendLink and delete the accont.

      Remark you will always have one bank account for free and you can change the free account to another account once each 60 days

      VIDEO WITH SUBSCRIBE OF MORE BANK ACCOUNTS

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      I will not need all of my bank accounts anymore. What to do?

      Log in to XTendLink by using your credentials. Here you will be able to delete your bank accounts. When you delete a bank account, it will immediately be blocked and deleted in XTendLink. If you are using Microsoft Navision, you will always have one bank account for free of charge (also if you only have one bank account).

      VIDEO OF HOW TO UNSUBSCRIBE BANK ACCOUNTS

      Maintaining bank account

      How to maintain - create, change, delete your bank account


      Do you need some help, you can always raise a support case here
      If you don't have any support license, you can get help here

      Permalink

      How can I change my password for my login

      You need to do two tasks:

      Specyfying a new password


      • Second you login to your NAV and go to the setup of the conversion service. Specify your new password here as well.
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      What to do if posting journal is not created

      If there is a need to create “Posting Journals” in ERP systems, XTendLink should be properly configured.
      The “Posting Journal” settings are created for each account – separately.

      1. Log in to XTendLink

      To find out how to log in to XTendLink click here
      After logging into XTendLink, you need to find a specific bank account.
      Home -> Account -> Bank accounts

      2. Choose the bank account and edit settings

      Go to editing account settings – on the right side there is an “Edit” button (yellow pencil).

      3. Edit cremul and debmul settings

      In the “process” section there are two fields to be marked – “Cremul” and “Debmul”



      3.1 Cremul setting
      If the “Cremul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for incoming transactions when the Bank Account Statement or Payment Notification is downloaded.
      3.2 Debmul setting
      If the “Debmul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for outgoing transactions when the Bank Account Statement or Payment Notification is downloaded.

      You can see an overview over the process from following model:



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      How to log on XTL directly from ERP system

      If you need to log on XTendLink (e.g to maintain bank account), it`s possible by using AMC Banking functionality.
      The ERP systems have integrated a functionality that leads you to directly into XTendLink and automatically fill in your credentials.

      1. Microsoft Dynamics AX 2009

      1.1 The login function from AX will redirect you to the license server
      -> AMC-Banking -> Parameters -> XendLink -> Login -> Licensserver
      1.2 Then user need to go to “classic” to login into XtendLink
      -> Classic -> XtendLink.

      2. Microsoft Dynamics AX 2012

      AX -> AMC-Banking -> Parameters -> Login -> XtenLink

      3. Microsoft Dynamics 365

      AMC Banking -> Setup -> Parameters -> Web service -> Login -> XtenLink

      4. The easiest way to XTendlink outside ERP system

      Internetbrower -> https://license.amcbanking.com -> Choice your classic solution -> XTendLink



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      How to verify connection (Is it working at my place or not)

      When having problems connecting to AMC web-service or license server



      First thing to check is if the relevant servers are running at AMC, https://amcbanking.com/support/status/
      If all relevant services are green, you need to check the connection from you pc or server

      You can test this from a browser, but you need to make sure, from what pc/server, the connection is made.

      This link will guide you how to test the connection to  the relevant Xtendlink.

      To test connection to our license server the procedure is the same, with the adress https://license.amcbanking.com.

      If you are not able to connect to one of the servers (or both), you need to check the internet connection, and firewall that connects the pc/server to the internet

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Missing Incoming payments journals after import of account statement files

      Missing Incoming payments journals after import of account statement files

      1. Login to the Xtendlink that you are using
      2. Locate the bank account in question
      3. Edit the bank account record by clicking the pencil on the right side of the record line
      4. Mark the field “Cremul”, and click save

      Now you can import the file again, and Xtendlink will return both a statement and an incoming payment journal.

      Solution

      Permalink

      How do i find information about our module/license?

      This FAQ will show you where in your ERP system, you can find information about the module or license you are using.
      The FAQ have pictures from following ERP systems:

      1. Microsoft Dynamics NAV
      2. Microsoft Dynamics AX
      You will be need to know which module or license you are using, if you want to update your version or want to raise a support request.

      1. Microsoft Dynamics NAV

      Go to search bar and enter “Bank Data Conversion Service Setup”

      Click on “Check setup (AMC)”

      Under “Installation requirements” Find “AMC Addon packages version”















      2. Microsoft Dynamics AX

      Down in the left corner you find “configure buttons” Then click on “AMC Banking”

      Under “setup” you find “parameters”. When the new window opens click “about”.
















      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Bank account is disabled

      Error message: “The bank account is disabled”

        • If you haven’t paid for the license, or if you don’t use the account any more and your license/account is disabled:
          Please contact AMC for help
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Bank account needs approval

      Error message: “Bank account needs approval”

        • The bank data conversion service has identified, that you are about to use a not registered bank account.
          The responsible person for your license, will receive a email and needs to approve the new bank account. 
          When the new bank account is confirmed through the license server, you can retry the process again by using the new bank account.

        • You can also see the approval process step by step in this video.

          For support and help, you will need to raise a support case on Service Desk
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Nordea GB – uploading payment file

      For Nordea in order to upload a payment file, please:

      1. Use Netbank International
      2. Choose import file format option BACSTEL file, for 99... accounts
      3. Own account number in AX should be input as Sort-Code + BBAN together, total 14 digits

      The GB Bank Account numbers consist of:

      SSSSSSAAAAAAAA
      SSSSSS = Sortcode AAAAAAAA = Account number
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Receivers bank giro account number

      The Bank Giro account number for receiver is not correct.

      When getting this error, you have probably not entered the required digits for receivers bank giro account number.

      When using Bank Giro account number, there are certain things that must be met:

      • The length of the Bank Giro account number must be 7 or 8 digits
      • The Bank Giro account number must comply with the modulus check for the current receivers country
      • There may not be any spaces or “-“
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Bank Connect

      Bank Connect implementation process

      For setup and implement of Bank Connect solution, follow this guide and check list for AMC-Banking Plus:
      The point with red numbers, will be described in details in next section.



      Details and links to the illustration above:

        1. Go to  Xtendlink and login using your AMC-Banking license. Select Account in the upper right corner.
          Create your bank by pressing the “New” button and select your bank from the list (tip: use the filter function and type Bank Connect.)
          You can edit your new bank by pressing the pencil icon rightmost of the screen. Then fill the Bank Connect fields “Activation code”, “Function ID” and “Reg. number”. You’ll find these information in your Bank Connect agreement.
          Save your work and then press the green activation button. You’re now asked to enter a Key password. Define and enter this password.

        1. In your Bank Connect setup screen (where you left in the activation process) press “Create” in the users section.Then fill in signer name (approvers initials), Key password (as you defined during your activation) and e-mail address of the approver. An e-mail is sent to the approver and he/she is supposed to finish the setup by following a link and entering a user password. Repeat the process for all approvers.

        1. You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information.
          If your company is an existing user of AMC-Banking, you only need to reimport the bank setup from AMC Banking Web Service.
          Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window.
          Select your Bank Connect bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5). Select your bank and press “Settings”. Enter your Bank Connect function ID as Bank agreement 1.
          Close the window. You’re now ready to use Bank Connect.

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Bank Connect, implementation process check list for AMC-Banking Plus

      This is what you need to do for implementing an AMC-Banking Plus solution with Bank Connect

      Bank agreement

      1. Contact your bank or banks/cash management bank consultancy – and start up agreement work. Ask for a Bank Connect add-on to your existing web bank solution

      2. Bank sends a temporary SMS code for activating agreement when it is signed/registered and activated in the bank

      AMC WebService setup

      1. Log in to AMC-Banking Web service and activate your Bank Connect solution

      2. Create your approvers in AMC Banking WebService

      AMC-Banking implementation

      1. In AMC-Banking create/import your new Bank Connect bank and setup this

        You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information. If your company is an existing user of AMC-Banking you only need to reimport the bank setup from AMC Banking Web Service Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window Select your bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5)
        Select your bank and press “Settings”, and enter your Bank Connect function ID as Bank agreement 1

      2. Create a penny test payment and send it to your bank

      3. Verify that you receive a status file and that your payment is received/accepted by the bank

      4. Import an account statement from your bank (you might need to order this in the web bank)

      5. Go live

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Danske EDI WebService, implementation process check list for AMC-Banking Plus

      This is what you need to do for implementing an AMC-Banking Plus solution with Danske Bank EDI WebService

      Bank agreement

      1. Contact your bank or banks/cash management bank consultancy – and start up agreement work. Ask for an EDI WebService add-on to your Business Online

        You can attach the WebService solution to an existing Business Online user, but AMC recommend you to create a new Business Online user for the WebService solution. Then you can define which procura should apply for this user.

      2. Bank sends a PIN code by letter for activating agreement when it is signed/registered and activated in the bank

      AMC WebService setup

      1. Log in to AMC-Banking Web service and activate your Danske EDI WebService solution

      2. Create your approvers in AMC Banking WebService

      AMC-Banking implementation

      1. In AMC-Banking create/import your new Danske XML XX bank and setup this

        You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information. If your company is an existing user of AMC-Banking you only need to reimport the bank setup from AMC Banking Web Service Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window Select your Danske XML bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5)

      2. Create a penny test payment and send it to your bank

      3. Verify that you receive a status file and that your payment is accepted by the bank

      4. Import an account statement from your bank (you need to order this in Business Online)

      5. Go live

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Regulatory reporting

      What is regulatory reporting?

      • Regulatory reporting is a control process from the government agency, who takes responsibility for financial regulation.
      • The control process is regarding foreign payments that exceeded a certain amount.
      • When the certain amount is exceeded, there will be required informations.
      • The required information will allow the government, to see what the outgoing payments with high amounts is spent on.
      Regulatory reporting is used by a few countries. Some of these countries is Norway and Sweden.

      Regulatory reporting examples and difinitions for Sweden and Norway:

      Sweden regulatory reporting

      123 = Code
      1. A 3-digit code must be applied when the amount exceeds 150.000 SEK

    • You can find the codes here: Regulatory reporting Sweden codes


      Norway regulatory reporting

      12 = Code
      "Sale/purchase of goods" = Bank Text
      1. A 2-digit code must be applied when the amount exceeds 100.000 NOK
      2. Text field must be applied when the amount exceeds 100.000 NOK

    • You can find the codes here: Regulatory reporting Norway codes

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

    • Giro/Plus payments in Sweden

      Many banks do support 2 types of Giro payments in Sweden:
      • BankGiro

      • PlusGiro

        To set up an Account to BankGiro/PlusGiro Account, follow the steps:

        1. You must have AMC Banking localization installed

        2. Specify your own bank account in the Bank Account Card under the “transfer” section.

          • Your own bank account must be set up with either “Bank Account Number” or ” Iban number”. Ps. Some banks use the bank giro account number instead of bank account number as sender account.

          • In the “Payment Export Format” field select BANKDATACONVSERVCT

          • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

          • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

            Own bank account

             

        3. Select one of the “Payment Method Code” in the Vendor Card

          • AMCBGSE for Bank Giro

          • AMCBGREFSE for Bank Giro with payment reference

          • AMCPGSE for Plus Giro

          • AMCPGREFSE for Plus Giro with payment reference

          Still in the Vendor Card, enter the BankGiro/PlusGiro Account in the field “Creditor No.”

        4. Create a BankGiro/PlusGiro account for the vendor

          Bank giro account

          The code for this account must be exactly the same as the creditor number. Enter the BankGiro/PlusGiro number in the field ” Iban

        5. Create the payment journal and export the file

          You should not select a recipient bank account in the payment journal. You should use the Creditor No

        6. PS. Journal lines with payment methods AMCBGREFSE and AMCPGREFSE require a payment reference. If you have not posted the invoice with a payment reference number, enter the payment reference in the payment journal teste.

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Importing bank statements in Sweden

      To be able to import electronic bank statements, you need to specify an import format for the bank account, please follow the steps:

      1. In the Bank Account Card, select BANKDATACONVSERVSTMT in the “Bank Statement Import Format” field

        • Your own bank account must be set up with either “Bank Branch No” and “Bank Account No.” or “Iban number”.

          Import bank statement

      2. The electronic bank statement file can be imported in two places:

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      International payments from Sweden

      To set up an International payment, follow the steps:

      1. Specify your own bank account in the Bank Account Card under the “transfer” section.

        • Your own bank account must be set up with either “Bank Account No.” or IBAN no.

        • In the “Payment Export Format” field select BANKDATACONVSERVCT

        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          Own bank account

        • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

          Bank agreement L1 and L2

      2. Go to vendor Card and look at section “payments”.

      3. Select the “Payment Method Code” AMCINTACC.

      4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

        • The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts”

          • IBAN + Swift code

            Vendor bank account

          • Bank Clearing Standard + Bank Clearing Code + Account number

            Vendor bank account – clearing

      5. Create the payment journal and export the file. For more information about how to create payment files, what the video Account Payable  – Collective payments
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Importing Credit Advice in Germany

      To be able to import Credit Advice files, you need to specify an import format for the bank account. Follow the steps:

      1. You must have AMC Banking localization package installed.

        For more information, see How to get access to AMC package for Microsoft NAV

      2. In the Bank Account Card, click at Information (AMC) button.

      3. Select BANKDATACONVSERVCREM in the field “Customer Payment Import Format”

        • Your own bank account must be set up with either Bank Account No or IBAN no.

        • PS : For Microsoft NAV Danish localization, the bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or “ IBAN number”.

          Credit advice setup

      4. The Credit Advice file can be imported in two places:

      5. For more information about how to handle Credit Advice files, read the article Importing and posting Credit Advice files in NAV .
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      International Payments from Germany

      AMC do support two types of international payments for Germany:

      • AMCSEPA (SEPA Account to account transfer)
      • AMCINTACC (Internatinal account to account transfer)

      To set up international payments, follow the steps:

      1. Specify your own bank account in the Bank Account Card under the “transfer” section.

        • Your own bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or “Iban number”.

        • In the “Payment Export Format” field select BANKDATACONVSERVCT

        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          International payments setup

        • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

          Bank agreement


      2. Go to vendor Card and look at section “payments”.

      3. Select the “Payment Method Code” AMCSEPA or AMCINTACC

      4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

        The receiver bank account can be set up in two ways. Click on “navigate” at the menu and then those “Bank Accounts:

        • IBAN + Swift code

          Vendor bank account

        • Bank Clearing Standard + Bank Clearing Code + Account number (in the field Iban)

          Vendor bank account clearing

      5. Create the payment journal and export the file. For more information about how to create payment files, what the video Account Payable  – Collective payments

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Importing Bank Statements in Germany

      To be able to import electronic bank statements, you need to specify an import format for the bank account. Follow the steps:

      1. In the Bank Account Card, select BANKDATACONVSERVSTMT in the “Bank Statement Import Format” field

        • Your own bank account must be set up with either “Bank Account No.” or “IBAN no.”

          Bank Statements Setup

      2. The electronic bank statement file can be imported in two places:

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Domestic Payments from Germany

      AMC do support two types of domestic payments for Germany:

      • AMCSEPA (SEPA Account to account transfer)
      • AMCDOMACC (Domestic account to account transfer)

      To set up domestic payments, follow the steps:

      1. Specify your own bank account in the Bank Account Card under the “transfer” section.

        • Your own bank account must be set up with Bank Identifier + Bank Account Number .
          For more information, please read DE bank account numbers .
      2. In the “Payment Export Format” field select BANKDATACONVSERVCT

      3. In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

      4. Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

        Bank account card


      5. If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

        Bank agreement


      6. Go to vendor Card and look at section “payments”.

      7. Select the “Payment Method Code” AMCSEPA or AMCDOMACC.

      8. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

        • The vendor bank account must be set up with either “Iban number” or “ Bank Branch No.” and “Bank Account Number”.

        • For changing that, click on “navigate” at the menu and then those “Bank Accounts”.

          Bank account number

          For more information, please read DE bank account numbers .


      9. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments .

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      What if my bank is not present in the bank list?

      You can either vote for a bank to be developed (when we have a number of votes for a specific bank it will be added to the list) or you can contact AMC for getting the bank developed for a subscription price.


      Make a request for the bank here

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      My browser has the cookies disabled, is this a problem? (Regarding automated bank account statements)

      Yes. You need to have the cookies enabled for being able to use and link your bank account with the service.

      Visit following links for further instructions on enabling cookies in:

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      My browser has disabled JavaScript. Is this a problem? (Regarding automated bank account statements)

      Yes. You need to enable the JavaScript for being able to link your bank account with the service.

      Please use following links to find more information on enabling JavaScript in:

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      What is the best way for asking questions to AMC?

      If you did not find answers of your questions here you can:

      1. Take a look at our other FAQ’s here .
      2. Use the smileys inside the program when you link your bank accounts.
      3. Write to us by this link .
      4. You can also register and have access to our Service Desk where our consultants keep helping our customers.

      Permalink

      When getting an error from the bank after credentials is entered (Regarding automatic bank account statements)

      Please try to connect to the bank portal. Maybe the bank is not online for maintenance reasons.

      The problem can also occur from time to time when the bank is changing its interface and this situation emerges need of changes of our as well. If you are able to connect to the bank portal but can not connect by the AMC Banking 365 Business service, please use the smiley in the actual page (the one where you type your bank credentials) and fill out the form. We will test the connection and fix the issue.


      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      The automated account statements have worked fine but suddenly stopped working.

      Please try to connect to the bank portal. Maybe the bank is not online for maintenance reasons.

      The problem can also occur from time to time when the bank is changing its interface and this situation emerges need of changes of our as well. If you are able to connect to the bank portal but can not connect by the AMC Banking 365, please use the smiley in the actual page (the one where you type your bank credentials) and fill out the form. We will test the connection and fix the service. You will be contacted by email you have registered in AMC Banking 365.


      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      An error occurs in the bank portal when I’m trying to import my credit transfers.

      Please follow the instructions from the bank.

      If the instructions is file format related, please take a look in our documentation here (AMC Dynamics 365 Operations section FAQ and Get Started). If the error is related to the Receivers or the sender Bank account please take a look into our FAQ on our support section where you will find descriptions for how bank accounts should be stated for several countries. You are always welcome to us by one of the the methods in the AMC Dynamics 365 Operations section “Contact” (link available as “Contact” button).

      Permalink

      An error occurs in the bank portal when I’m trying to import my credit transfers.

      Please follow the instructions from the bank.

      If the instructions is file format related, please take a look in our documentation here (AMC Dynamics 365 Financials section FAQ and Get Started). If the error is related to the Receivers or the sender Bank account please take a look into our FAQ on our support section where you will find descriptions for how bank accounts should be stated for several countries. You are always welcome to us by one of the the methods in the AMC Dynamics 365 Financials section “Contact” (link available as “Contact” button).

      Permalink

      An error occurs in the bank portal when I’m trying to import my credit transfers.

      Please follow the instructions from the bank.

      If the instructions is file format related, please take a look in our documentation here (AMC Banking 365 Business section FAQ and Get Started). If the error is related to the Receivers or the sender Bank account please take a look into our FAQ on our support section where you will find descriptions for how bank accounts should be stated for several countries. You are always welcome to us by one of the the methods in the AMC Banking 365 Business section “Contact” (link available as “Contact” button).

      Permalink

      An error occurs in the Dynamics 365 Business Central when I trying to make a credit transfer file

      Please click on the link present in in your Dynamics 365 Business Central error message and follow the instructions.

      You can also search in rest of our documentation our documentation here (AMC Banking 365 Business FAQ and Get Started) or in FAQ on our support section as well as you can contact us by one of the the methods in the AMC Banking 365 Business section “Contact” (link available as “Contact” button).

      Permalink

      An error occurs in the Dynamics 365 Operations when I trying to make a credit transfer file.

      Please click on the link present in in your Dynamics 365 Operations error message and follow the instructions.

      You can also search in rest of our documentation our documentation here (AMC Dynamics 365 Operations section FAQ and Get Started) or in FAQ on our support section as well as you can contact us by one of the the methods in the AMC Dynamics 365 Operations section “Contact” (link available as “Contact” button).

      Permalink

      An error occurs in the Dynamics 365 Financial when I trying to make a credit transfer file.

      Please click on the link present in in your Dynamics 365 Financials error message and follow the instructions.

      You can also search in rest of our documentation our documentation here (AMC Dynamics 365 Financials section FAQ and Get Started) or in FAQ on our support section as well as you can contact us by one of the the methods in the AMC Dynamics 365 Financials section “Contact” (link available as “Contact” button).

      Permalink

      CH bank account setup (When creating payments from CH)

      For change or set up the bank account, follow the steps:

      1. Open Dynamics NAV 
      2. Up in the right corner, you see the search bar. Search “bank account”
      3. Select the account you wanna change or set up

      There are two opportunities to set up your own bank account in Dynamics NAV.

      1. Set up CH Bank Account numbers, by using BBAN (Basic Bank Account Number)

      12345012345678912
      12345 = Bank Code 012345678912 = Account Number
      1. The BBAN considers 17 digits. 
      2. Use the fields “Bank Branch No.” and “Bank Account No.


      2. Set up CH Bank Account numbers, by using IBAN (International Bank Account Number)

      CH0012345012345678912
      CH = Country Code 00 = Check Digits 12345 = Bank Code 012345678912 = Account Number
      1. The IBAN considers 21 digits.  
      2. Use the field “IBAN

       



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      AU bank account setup (When creating payments from AU)

      For change or set up the bank account, follow the steps:

      1. Open Dynamics NAV 
      2. Up in the right corner, you see the search bar. Search “bank account”
      3. Select the account you wanna change or set up

      There are two opportunities to set up your own bank account in Dynamics NAV.

      1. Set up AU Bank Account numbers, by using BBAN (Basic Bank Account Number)

      12345012345678912
      12345 = Bank Code 12345678912 = Account Number
      1. The BBAN considers 16 digits. 
      2. Use the fields “Bank Branch No.” and “Bank Account No.


      2. Set up AU Bank Account numbers, by using IBAN (International Bank Account Number)

      AU0012345012345678912
      AU = Country Code 00 = Check Digits 12345 = Bank Code 12345678912 = Account Number
      1. The IBAN considers 20 digits.  
      2. Use the field “IBAN

       



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      DE bank account setup (When creating payments from DE)

      For change or set up the bank account, follow the steps:

      1. Open Dynamics NAV 
      2. Up in the right corner, you see the search bar. Search “bank account”
      3. Select the account you wanna change or set up

      There are two opportunities to set up your own bank account in Dynamics NAV.

      1. Set up DE Bank Account numbers, by using BBAN (Basic Bank Account Number)

      123456780123456789
      12345678 = Bank Code 0123456789 = Account Number
      1. The BBAN considers 18 digits. 
      2. Use the fields “Bank Branch No.” and “Bank Account No.


      2. Set up DE Bank Account numbers, by using IBAN (International Bank Account Number)

      DE00123456780123456789
      DE = Country Code 00 = Check Digits 12345678 = Bank Code 0123456789 = Account Number
      1. The IBAN considers 22 digits.  
      2. Use the field “IBAN

       


      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      NO bank account setup (When creating payments from NO)

      For change or set up the bank account, follow the steps:

      1. Open Dynamics NAV 
      2. Up in the right corner, you see the search bar. Search “bank account”
      3. Select the account you wanna change or set up

      There are two opportunities to set up your own bank account in Dynamics NAV.

      1. Set up NO Bank Account numbers, by using BBAN (Basic Bank Account Number)

      12341234560
      1234 = Bank Code 123456 = Account Number 0 = Check Digit
      1. The BBAN considers 11 digits. 
      2. Use the fields “Bank Branch No.” and “Bank Account No.


      2. Set up NO Bank Account numbers, by using IBAN (International Bank Account Number)

      NO0012341234560
      NO = Country Code 00 = Check Digits 1234 = Bank Code 123456 = Account Number
      0 = Check Digit
      1. The IBAN considers 15 digits.  
      2. Use the field “IBAN

       



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      CZ bank account setup (When creating payments from CZ)

      For change or set up the bank account, follow the steps:

      1. Open Dynamics NAV
      2. Up in the right corner, you see the search bar. Search “bank account”
      3. Select the account you wanna change or set up

      There are two opportunities to set up your own bank account in Dynamics NAV.

      1. Set up CZ Bank Account numbers, by using BBAN (Basic Bank Account Number)

      08000000192000145399
      0800 = Bank Code 0000192000145399 = Account number
      1. The BBAN considers 20 digits. 
      2. Use the fields “Bank Branch No.” and “Bank Account No.


      2. Set up CZ Bank Account numbers, by using IBAN (International Bank Account Number)

      CZ0008000000192000145399
      CZ = Country Code 00 = Check Digits 0800 = Bank Code 0000192000145399 = Account Number
      1. The IBAN considers 24 digits.  
      2. Use the field “IBAN

       



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      NL bank account setup (When creating payments from NL)

      For change or set up the bank account, follow the steps:

      1. Open Dynamics NAV 
      2. Up in the right corner, you see the search bar. Search “bank account”
      3. Select the account you wanna change or set up

      There are two opportunities to set up your own bank account in Dynamics NAV.

      1. Set up NL Bank Account numbers, by using BBAN (Basic Bank Account Number)

      BBBB0123456789
      BBBB = Bank Identifier 0123456789 = Account number
      1. The BBAN considers 14 digits. 
      2. Use the fields “Bank Branch No.” and “Bank Account No.


      2. Set up NL Bank Account numbers, by using IBAN (International Bank Account Number)

      NL00BBBB0123456789
      NL = Country Code 00 = Check Digits BBBB = Bank Code 0123456789 = Account Number
      1. The IBAN considers 18 digits.  
      2. Use the field “IBAN

       



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Install AMC Add on – Error message: “You don’t have rights to AMC package”

      You don’t have rights to AMC…




      The error can mostly occur because of two things. If you are getting an error message such as “You don’t have rights to AMC package”, “You do not have following permissions on Page AMC_InstallModule” or “You don’t have rights to AMC_InstallModule page”, it’s probably because:

      1. Your dealer license file has not been updated after you were registered by AMC as a Dealer.
      To solve this problem, update your Dealer license file, import it in Microsoft NAV Dev. Environment and start the installation process again.

      2. The dealer license was not uploaded correctly into NAV where our Add On should be installed.
      Please use the Upload button and and NOT the Change button. Be aware that the Microsoft Dynamics NAV server instance needs to restart for the upload to take effect. The installation should NOT be during production time, meaning NO users should be logged on to the NAV.

      On the picture below it`s showed which function you have to choose, when updating the license to NAV:


      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      NZ bank account setup (When creating payments from NZ)

      There is a limitation in the mapping between dynamics NAV and the Bank Conversion Service regarding the New Zealand Bank Account number

      The New Zealand Bank Account numbers consist of:

      BBBBBBAAAAAAAAAX
      BBBBBB = Branch number  AAAAAAAAAX = Account number X = 10 digit account number

      The mapping for own bank account number only reads the Bank account no in the bank account form

      Specify your own bank account number in Dynamics NAV only by using the Bank Account No. field.

      1. Specify always your own bank account number as 15-16 digits following the above syntax.
      2. If you do not know your branch number or your bank has informed you that it’s not needed please specify it anyway as 000000. The Branch is always 6 digits.
      3. You must always specify your bank account number. The Bank Account number should be 9 or 10 digits/chars just specify the number of digits you have.

       

      The mapping for domestic vendors (receivers) bank account number only reads the Bank account no in the vendor form

      Specify your vendor (receiver) bank account number in Dynamics NAV.

      Please use same approach as above when specifying your vendors (receivers) bank account number.

      The mapping for international vendors (receivers) bank account number

      When doing outbound payments from New Zealand you can specify the receivers bank account number in two ways.

      In your vendor form:

      1. Specify IBAN number + SWIFT code
        OR
      2. Specify the Int Reg No Type + Int Reg No + Account number

      Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here
      Microsoft Dynamics AX
      Microsoft Dynamics NAV

      Permalink

      How to create a new user/approver in AMC-Banking Plus

      The purpose of this step by step is to show how to create and activate a new user/approver in AMC-Banking Plus


      A prerequisite to create a new user is that you have made an appropriate setup and activation of your bank connection.

      • Log in to https://ax.amcbanking.com with your AMC Banking account 
      • At the top right hand corner, click “Account

      • Select your bank connection in the bank list and click Edit

      • To create a new user, click Create

      • Fill in
        Signer (initials for the user)
        Key password (the master key password you defined when activating your bank connection)
        E-mail (e-mail address to be used for sending an invitation to the user)
        Procura (the rule/procura for the user)
        Rules
        A-rule users can approve payments solely
        B-rule users can approve payments in connection with another B- or C-rule user
        C-rule users can approve payments in connection with another B-rule user

      • Then click Create

      • An e-mail is now sent to the user including a request to add a user password. When this is done, the new user is activated

      Please remark: untrusted people might be able to transfer funds from the customer bank account solely with access to the Master Key password.
      The Master Key password must be kept secret!



      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

      Activating the connection with Danske EDI WebService

      The purpose of this step by step is to show how to create and activate a connection between Danske Bank EDI WebService and Bank Data Conversion Service


      A prerequisite to create this connection is that you have made an agreement with the bank and received the activation PIN code.

      • Log in to https://ax.amcbanking.com with your AMC Banking account 
      • At the top right hand corner, click “Account

      • In the section Banks, click New
      • Select one of the banks supported by Danske EDI WebService
        TIP: Use the function Filter to find the bank (Filter / Setup / type Danske WebService)


      • Click Edit

      • Enter your User ID and PIN and click Save

        The User ID is stated in the agreement made with the bank and the PIN code is sent by letter to a registered user at the customer.

      • The next step is to activate the connection, click Activate



      To be able to activate the connection, you need to enter a Master Key password
      • Enter the password and click Create


      Please remark: untrusted people might be able to transfer funds from the customer bank account solely with access to the Master Key password.
      The Master Key password must be kept secret!

      The activation process is completed.
      You can open the info log to see that the activation was created successfully.

      The other way to verify the activation was completed successfully is that the red circles now are green.

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

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      Activating the connection with Bank Connect

      The purpose of this step by step is to show how to create and activate a connection between Bank Connect and Bank Data Conversion Service


      A prerequisite to create this connection is that you have made an agreement with the bank and received the activation code.

      • Log in to https://ax.amcbanking.com with your AMC Banking account 
      • At the top right hand corner, click “Account

      • In the section Banks, click New
      • Select one of the banks supported by Bank Connect
        TIP: Use the function Filter to find the bank (Filter / Setup / type Bank Connect)


      • Click Edit

      • Enter your Activation code, function ID and Reg. number and click Save

        The function Id and the reg. number are stated in the agreement made with the bank and the activation code is normally sent by a SMS to a registered user at the customer.
        Note: the function ID might have another name stated in the bank agreement document, such as Customer ID, User ID or Bank Connect ID.

      • The next step is to activate the connection, click Activate

      To be able to activate the connection, you need to enter a Master Key password
      • Enter the password and click Create


      Please remark: untrusted people can transfer funds from the customer bank account solely with access to the Master Key password.
      The Master Key password must be kept secret!

      The activation process is completed.

      You can open the info log to see that the activation was created successfully.

      The other way to verify the activation was completed successfully is that the red circles now are green.

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

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      ACH Payments


      ACH transfers is an electronic, bank-to-bank transfer processed by the Automated Clearing House network

      • ACH debit transactions allows money getting “pulled” from an account. For example, the company you’re paying can pull what`s agreed and owed from your account each month.
      • ACH credit transactions allows you to “push” money online to accounts at different banks. 
      A bank can require ACH specifications in several payments types. In that case you will need following codes in your AMC bank setup: 

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

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      Domestic Payments from Canada

      To set up domestic payments, follow the steps:

        1. Specify your own bank account in the Bank Account Card under the transfer section.

          • Your own bank account must be set up with Financial Institution number + Transit Number + Bank Account Number . For more information, please read Canada –  bank account setup .
          • In the “Payment Export Format” field select BANKDATACONVSERVCT
          • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment
          • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

            Own Bank Account

          • If your bank requires extra IDs, enter those values in the fields “Bank agreement level 1″ and “Bank agreement level 2

            Bank agreement

        2. Go to vendor Card and look at section “payments”.
        3. Select the “Payment Method Code” AMCDOMACH.
        4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card.

          • The vendor bank account must be set up with Financial Institution number + Transit Number + Bank Account Number . Click on “navigate” at the menu and then those “Bank Accounts”. For more information, please read Canada – bank account setup .

            Vendor bank account

        5. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments .
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

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      Domestic Payments from Denmark

      To set up domestic payments, please follow the steps:

      1. Specify your own bank account in the Bank Account Card under the “transfer” section.

        • Your own bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or ” Iban number”

        • In the “Payment Export Format” field select BANKDATACONVSERVCT

        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          Own Bank Account

        • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1 ” and ” Bank agreement level 2 “.

          Bank agreement

      2. Go to vendor Card and look at section “payments”.

      3. Select the “Payment Method Code” AMCDOMACC.

      4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

      5. The vendor bank account must be set up with either “Bank Branch No.” and “Bank Account Number” or ” Iban number”.

        • For changing that, click on “navigate” at the menu and then those “Bank Accounts”

          Vendor bank account

      6. Create the payment journal and export the file. For more information about how to create payment files, watch the video Account Payable  – Collective payments .

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

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      Domestic Payments from Norway

      Many banks do support 2 types of domestic payments in Norway:

      • Account to Account
      • Account to Account with KID reference

      To set up an Account to Account payment, follow the steps:

      1. Specify your own bank account in the Bank Account Card under the ” transfer” section.

        • Your own bank account must be set up with either “Bank Account No.” or IBAN no.

        • In the “Payment Export Format” field select BANKDATACONVSERVCT

        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          Own Bank Account

        • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

          Bank agreement

      2. Go to vendor Card and look at section “payments”.

      3. Select the “Payment Method Code” AMCDOMACC.

      4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card The vendor bank account must be set up with either “Bank Account No.” or IBAN no. For changing that, click on “navigate” at the menu and then those “Bank Accounts”

        Vendor bank account

      To set up an Account to Account payment with KID reference, follow the steps:

      1. You must have AMC Banking localization installed

      2. Set up the sender account in the same way as Account to Account payment above (only step 1)

      3. Select the “Payment Method Code” AMCDOMRF in the Vendor Card

      4. Select a bank account for the vendor. The same way as Account to Account payment above (step 3).

      5. Enter the KID reference in the field KID in the “Purchase Invoice” or in the “Vendor Ledger Entries” page

        Note: You should not enter the KID reference in the field “Payment Reference” in the payment journal, because the system uses the KID reference from the “Vendor Ledger Entries” when you export the payment journal.
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

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      Domestic payments from Sweden

      To set up an Account to Account payment, follow the steps:

      1. Specify your own bank account in the Bank Account Card under the “transfer” section.

        • Your own bank account must be set up with either “Bank Account Number” or ” Iban number”.

        • In the “Payment Export Format” field select BANKDATACONVSERVCT

        • In the “Bank Name – Data Conversion” field select the bank , which will execute the payment

        • Specifies the number series for bank instruction messages in the field “Credit Transfer Msg. Nos.”

          Own bank account

           

        • If your bank requires extra IDs, enter those values in the fields ” Bank agreement level 1″ and ” Bank agreement level 2

          Bank agreement

      2. Go to vendor Card and look at section “payments”.

      3. Select the “Payment Method Code” AMCDOMACC.

      4. Select a bank account for the vendor in the field “Preferred Bank Account” in the Vendor Card

        • The vendor bank account must be set up with either “Bank Account No.” or IBAN no. For changing that, click on “navigate” at the menu and then those “Bank Accounts”

          Vendor bank account

      5. Create the payment journal and export the file
      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink