Customers with a support agreement can submit tickets through our service desk. We answer all inquiries within 48 hour. Remark, 90% of our customer receives answers Within 1 hour. You can submit tickets if you have a question, want to report and error, submit criticism or provide good ideas for future releases. ServiceDesk is run by our team of AMC Experts who review and thoroughly answer each question. Unsure if you have a support agreement? Write to firstname.lastname@example.org and find out.