FAQ

How to verify connection (Is it working at my place or not)

When having problems connecting to AMC web-service or license server



First thing to check is if the relevant servers are running at AMC, https://amcbanking.com/support/status/
If all relevant services are green, you need to check the connection from you pc or server

You can test this from a browser, but you need to make sure, from what pc/server, the connection is made.

This link will guide you how to test the connection to  the relevant Xtendlink.

To test connection to our license server the procedure is the same, with the adress https://license.amcbanking.com.

If you are not able to connect to one of the servers (or both), you need to check the internet connection, and firewall that connects the pc/server to the internet

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank account needs approval

Error message: “Bank account needs approval”

    • The bank data conversion service has identified, that you are about to use a not registered bank account.
      The responsible person for your license, will receive a email and needs to approve the new bank account. 
      When the new bank account is confirmed through the license server, you can retry the process again by using the new bank account.

    • You can also see the approval process step by step in this video.

      For support and help, you will need to raise a support case on Service Desk
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Receivers bank giro account number

The Bank Giro account number for receiver is not correct.

When getting this error, you have probably not entered the required digits for receivers bank giro account number.

When using Bank Giro account number, there are certain things that must be met:

  • The length of the Bank Giro account number must be 7 or 8 digits
  • The Bank Giro account number must comply with the modulus check for the current receivers country
  • There may not be any spaces or “-“
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank Connect

Bank Connect implementation process

For setup and implement of Bank Connect solution, follow this guide and check list for AMC-Banking Plus:
The point with red numbers, will be described in details in next section.



Details and links to the illustration above:

    1. Go to  Xtendlink and login using your AMC-Banking license. Select Account in the upper right corner.
      Create your bank by pressing the “New” button and select your bank from the list (tip: use the filter function and type Bank Connect.)
      You can edit your new bank by pressing the pencil icon rightmost of the screen. Then fill the Bank Connect fields “Activation code”, “Function ID” and “Reg. number”. You’ll find these information in your Bank Connect agreement.
      Save your work and then press the green activation button. You’re now asked to enter a Key password. Define and enter this password.

    1. In your Bank Connect setup screen (where you left in the activation process) press “Create” in the users section.Then fill in signer name (approvers initials), Key password (as you defined during your activation) and e-mail address of the approver. An e-mail is sent to the approver and he/she is supposed to finish the setup by following a link and entering a user password. Repeat the process for all approvers.

    1. You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information.
      If your company is an existing user of AMC-Banking, you only need to reimport the bank setup from AMC Banking Web Service.
      Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window.
      Select your Bank Connect bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5). Select your bank and press “Settings”. Enter your Bank Connect function ID as Bank agreement 1.
      Close the window. You’re now ready to use Bank Connect.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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What if my bank is not present in the bank list?

You can either vote for a bank to be developed (when we have a number of votes for a specific bank it will be added to the list) or you can contact AMC for getting the bank developed for a subscription price.


Make a request for the bank here

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

NZ bank account setup (When creating payments from NZ)

There is a limitation in the mapping between dynamics NAV and the Bank Conversion Service regarding the New Zealand Bank Account number

The New Zealand Bank Account numbers consist of:

BBBBBBAAAAAAAAAX
BBBBBB = Branch number  AAAAAAAAAX = Account number X = 10 digit account number

The mapping for own bank account number only reads the Bank account no in the bank account form

Specify your own bank account number in Dynamics NAV only by using the Bank Account No. field.

  1. Specify always your own bank account number as 15-16 digits following the above syntax.
  2. If you do not know your branch number or your bank has informed you that it’s not needed please specify it anyway as 000000. The Branch is always 6 digits.
  3. You must always specify your bank account number. The Bank Account number should be 9 or 10 digits/chars just specify the number of digits you have.

 

The mapping for domestic vendors (receivers) bank account number only reads the Bank account no in the vendor form

Specify your vendor (receiver) bank account number in Dynamics NAV.

Please use same approach as above when specifying your vendors (receivers) bank account number.

The mapping for international vendors (receivers) bank account number

When doing outbound payments from New Zealand you can specify the receivers bank account number in two ways.

In your vendor form:

  1. Specify IBAN number + SWIFT code
    OR
  2. Specify the Int Reg No Type + Int Reg No + Account number

Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here
Microsoft Dynamics AX
Microsoft Dynamics NAV

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How do I know if my bank is supported

In a web browser go to https://amcbanking.com/support/amc-banking/banks/

In the country dropdown box, select the country, from where you will be paying your vendors.

In the group dropdown box select if you are interested in paying vendors (Banking) or collecting money from customers (DirectDebit).

The grey dots indicate what information will be possible to communicate to and from the bank:

  • Outgoing payments files
  • Files containing incoming payments
  • Files containing bank account statements

The orange dots show what AMC solution you need to be able to communicate with the bank.

For instance, if you are running a standard Dynamics NAV system, you would be looking for an orange dot in Classic.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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How to request support for a new bank

The Supported Banks page shows all the banks that AMC supports at the moment.

If you are not able to find your own bank, you will have two ways of getting it developed.

  1. You can vote for it!
    If we register at least 20 votes we will develop the bank for free and it will be published as soon as our devlopment team are finished.

  2. You can sponsor it!
    You can fill out an offer form and our sales personel will contact you.To start the above process, you need to be a registered customer.

If not you are a registered customer already please go to our registration  page and register.

If you already are a registered customer, please login and activate the “Vote” button. Follow the process.

You will be asked if you want to be a sponsor or a voter during the process.

We look forward to hear from you.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Bank Format Development Process

Following diagram shows steps of process in which AMC develops new bank formats:

Initiative from Client

Initiative from Client to support new bank by AMC.

Retrieve bank contact information and documentation

A contact person at the given bank is required to provide information and documentation about outgoing payments and account statements.

Choose
bank
format

It must be decided which payment types should be supported.

Development of bank format

AMC will develop the outgoing and incoming payment format and the bank account statement format unless other is agreed.

Send test files regarding bank account statement

The client needs to send bank account files to AMC. If several return format types are used, a minimum of 1 file per type should be provided.

Testing bank format with bank

AMC will test the outgoing and incoming payment format and the bank account statement format unless other is agreed.

File
is ready
to use

The client is responsible to test the formats as quickly as possible after release. Be aware that both outgoing and incoming formats are tested.

Hover or tap over each step for more details.

Learn more details about the process

Detailed Bank Format Development Proces
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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How to import / export files in your banks system

AMC does support many banks all over the world.

Unfortunately we do not have access to each banks software, while we are not able to help you with questions which are related to the actual banks software.

We do know that each bank has it’s own support department. If you are a customer in the specific bank you are normally welcome to contact the banks’ support department and they will be glad to help you with your support question.

Start with the banks website, from there, you will be able to contact their support team.

Please have in mind that they normally need your customer number or bank account number for helping you. We encourage you to have your information ready when contacting them.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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The payment date xx/xx-xxxx is invalid

This can be that we are already past the given date, or that the date is too far out in the future or that the chosen payment date is not a valid bank day weekend etc.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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FAQ

What to do if posting journal is not created

If there is a need to create “Posting Journals” in ERP systems, XTendLink should be properly configured.
The “Posting Journal” settings are created for each account – separately.

1. Log in to XTendLink

To find out how to log in to XTendLink click here
After logging into XTendLink, you need to find a specific bank account.
Home -> Account -> Bank accounts

2. Choose the bank account and edit settings

Go to editing account settings – on the right side there is an “Edit” button (yellow pencil).

3. Edit cremul and debmul settings

In the “process” section there are two fields to be marked – “Cremul” and “Debmul”



3.1 Cremul setting
If the “Cremul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for incoming transactions when the Bank Account Statement or Payment Notification is downloaded.
3.2 Debmul setting
If the “Debmul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for outgoing transactions when the Bank Account Statement or Payment Notification is downloaded.

You can see an overview over the process from following model:



Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

How to log on XTL directly from ERP system

If you need to log on XTendLink (e.g to maintain bank account), it`s possible by using AMC Banking functionality.
The ERP systems have integrated a functionality that leads you to directly into XTendLink and automatically fill in your credentials.

1. Microsoft Dynamics AX 2009

1.1 The login function from AX will redirect you to the license server
-> AMC-Banking -> Parameters -> XendLink -> Login -> Licensserver
1.2 Then user need to go to “classic” to login into XtendLink
-> Classic -> XtendLink.

2. Microsoft Dynamics AX 2012

AX -> AMC-Banking -> Parameters -> Login -> XtenLink

3. Microsoft Dynamics 365

AMC Banking -> Setup -> Parameters -> Web service -> Login -> XtenLink

4. The easiest way to XTendlink outside ERP system

Internetbrower -> https://license.amcbanking.com -> Choice your classic solution -> XTendLink



Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

How to verify connection (Is it working at my place or not)

When having problems connecting to AMC web-service or license server



First thing to check is if the relevant servers are running at AMC, https://amcbanking.com/support/status/
If all relevant services are green, you need to check the connection from you pc or server

You can test this from a browser, but you need to make sure, from what pc/server, the connection is made.

This link will guide you how to test the connection to  the relevant Xtendlink.

To test connection to our license server the procedure is the same, with the adress https://license.amcbanking.com.

If you are not able to connect to one of the servers (or both), you need to check the internet connection, and firewall that connects the pc/server to the internet

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Missing Incoming payments journals after import of account statement files

Missing Incoming payments journals after import of account statement files

  1. Login to the Xtendlink that you are using
  2. Locate the bank account in question
  3. Edit the bank account record by clicking the pencil on the right side of the record line
  4. Mark the field “Cremul”, and click save

Now you can import the file again, and Xtendlink will return both a statement and an incoming payment journal.

Solution

Permalink

Bank account is disabled

Error message: “The bank account is disabled”

    • If you haven’t paid for the license, or if you don’t use the account any more and your license/account is disabled:
      Please contact AMC for help
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Bank account needs approval

Error message: “Bank account needs approval”

    • The bank data conversion service has identified, that you are about to use a not registered bank account.
      The responsible person for your license, will receive a email and needs to approve the new bank account. 
      When the new bank account is confirmed through the license server, you can retry the process again by using the new bank account.

    • You can also see the approval process step by step in this video.

      For support and help, you will need to raise a support case on Service Desk
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Nordea GB – uploading payment file

For Nordea in order to upload a payment file, please:

  1. Use Netbank International
  2. Choose import file format option BACSTEL file, for 99... accounts
  3. Own account number in AX should be input as Sort-Code + BBAN together, total 14 digits

The GB Bank Account numbers consist of:

SSSSSSAAAAAAAA
SSSSSS = Sortcode AAAAAAAA = Account number
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Receivers bank giro account number

The Bank Giro account number for receiver is not correct.

When getting this error, you have probably not entered the required digits for receivers bank giro account number.

When using Bank Giro account number, there are certain things that must be met:

  • The length of the Bank Giro account number must be 7 or 8 digits
  • The Bank Giro account number must comply with the modulus check for the current receivers country
  • There may not be any spaces or “-“
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

What if my bank is not present in the bank list?

You can either vote for a bank to be developed (when we have a number of votes for a specific bank it will be added to the list) or you can contact AMC for getting the bank developed for a subscription price.


Make a request for the bank here

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

NZ bank account setup (When creating payments from NZ)

There is a limitation in the mapping between dynamics NAV and the Bank Conversion Service regarding the New Zealand Bank Account number

The New Zealand Bank Account numbers consist of:

BBBBBBAAAAAAAAAX
BBBBBB = Branch number  AAAAAAAAAX = Account number X = 10 digit account number

The mapping for own bank account number only reads the Bank account no in the bank account form

Specify your own bank account number in Dynamics NAV only by using the Bank Account No. field.

  1. Specify always your own bank account number as 15-16 digits following the above syntax.
  2. If you do not know your branch number or your bank has informed you that it’s not needed please specify it anyway as 000000. The Branch is always 6 digits.
  3. You must always specify your bank account number. The Bank Account number should be 9 or 10 digits/chars just specify the number of digits you have.

 

The mapping for domestic vendors (receivers) bank account number only reads the Bank account no in the vendor form

Specify your vendor (receiver) bank account number in Dynamics NAV.

Please use same approach as above when specifying your vendors (receivers) bank account number.

The mapping for international vendors (receivers) bank account number

When doing outbound payments from New Zealand you can specify the receivers bank account number in two ways.

In your vendor form:

  1. Specify IBAN number + SWIFT code
    OR
  2. Specify the Int Reg No Type + Int Reg No + Account number

Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here
Microsoft Dynamics AX
Microsoft Dynamics NAV

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ACH Payments


ACH transfers is an electronic, bank-to-bank transfer processed by the Automated Clearing House network

  • ACH debit transactions allows money getting “pulled” from an account. For example, the company you’re paying can pull what`s agreed and owed from your account each month.
  • ACH credit transactions allows you to “push” money online to accounts at different banks. 
A bank can require ACH specifications in several payments types. In that case you will need following codes in your AMC bank setup: 

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

FAQ

What to do if posting journal is not created

If there is a need to create “Posting Journals” in ERP systems, XTendLink should be properly configured.
The “Posting Journal” settings are created for each account – separately.

1. Log in to XTendLink

To find out how to log in to XTendLink click here
After logging into XTendLink, you need to find a specific bank account.
Home -> Account -> Bank accounts

2. Choose the bank account and edit settings

Go to editing account settings – on the right side there is an “Edit” button (yellow pencil).

3. Edit cremul and debmul settings

In the “process” section there are two fields to be marked – “Cremul” and “Debmul”



3.1 Cremul setting
If the “Cremul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for incoming transactions when the Bank Account Statement or Payment Notification is downloaded.
3.2 Debmul setting
If the “Debmul” setting is selected by checkmark, the AMC Banking module will create a “Posting Journal” for outgoing transactions when the Bank Account Statement or Payment Notification is downloaded.

You can see an overview over the process from following model:



Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

How to log on XTL directly from ERP system

If you need to log on XTendLink (e.g to maintain bank account), it`s possible by using AMC Banking functionality.
The ERP systems have integrated a functionality that leads you to directly into XTendLink and automatically fill in your credentials.

1. Microsoft Dynamics AX 2009

1.1 The login function from AX will redirect you to the license server
-> AMC-Banking -> Parameters -> XendLink -> Login -> Licensserver
1.2 Then user need to go to “classic” to login into XtendLink
-> Classic -> XtendLink.

2. Microsoft Dynamics AX 2012

AX -> AMC-Banking -> Parameters -> Login -> XtenLink

3. Microsoft Dynamics 365

AMC Banking -> Setup -> Parameters -> Web service -> Login -> XtenLink

4. The easiest way to XTendlink outside ERP system

Internetbrower -> https://license.amcbanking.com -> Choice your classic solution -> XTendLink



Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

How to verify connection (Is it working at my place or not)

When having problems connecting to AMC web-service or license server



First thing to check is if the relevant servers are running at AMC, https://amcbanking.com/support/status/
If all relevant services are green, you need to check the connection from you pc or server

You can test this from a browser, but you need to make sure, from what pc/server, the connection is made.

This link will guide you how to test the connection to  the relevant Xtendlink.

To test connection to our license server the procedure is the same, with the adress https://license.amcbanking.com.

If you are not able to connect to one of the servers (or both), you need to check the internet connection, and firewall that connects the pc/server to the internet

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Missing Incoming payments journals after import of account statement files

Missing Incoming payments journals after import of account statement files

  1. Login to the Xtendlink that you are using
  2. Locate the bank account in question
  3. Edit the bank account record by clicking the pencil on the right side of the record line
  4. Mark the field “Cremul”, and click save

Now you can import the file again, and Xtendlink will return both a statement and an incoming payment journal.

Solution

Permalink

How do i find information about our module/license?

This FAQ will show you where in your ERP system, you can find information about the module or license you are using.
The FAQ have pictures from following ERP systems:

  1. Microsoft Dynamics NAV
  2. Microsoft Dynamics AX
You will be need to know which module or license you are using, if you want to update your version or want to raise a support request.

1. Microsoft Dynamics NAV

Go to search bar and enter “Bank Data Conversion Service Setup”

Click on “Check setup (AMC)”

Under “Installation requirements” Find “AMC Addon packages version”















2. Microsoft Dynamics AX

Down in the left corner you find “configure buttons” Then click on “AMC Banking”

Under “setup” you find “parameters”. When the new window opens click “about”.
















Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Bank account is disabled

Error message: “The bank account is disabled”

    • If you haven’t paid for the license, or if you don’t use the account any more and your license/account is disabled:
      Please contact AMC for help
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Bank account needs approval

Error message: “Bank account needs approval”

    • The bank data conversion service has identified, that you are about to use a not registered bank account.
      The responsible person for your license, will receive a email and needs to approve the new bank account. 
      When the new bank account is confirmed through the license server, you can retry the process again by using the new bank account.

    • You can also see the approval process step by step in this video.

      For support and help, you will need to raise a support case on Service Desk
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Nordea GB – uploading payment file

For Nordea in order to upload a payment file, please:

  1. Use Netbank International
  2. Choose import file format option BACSTEL file, for 99... accounts
  3. Own account number in AX should be input as Sort-Code + BBAN together, total 14 digits

The GB Bank Account numbers consist of:

SSSSSSAAAAAAAA
SSSSSS = Sortcode AAAAAAAA = Account number
Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Bank Connect, implementation process check list for AMC-Banking Plus

This is what you need to do for implementing an AMC-Banking Plus solution with Bank Connect

Bank agreement

  1. Contact your bank or banks/cash management bank consultancy – and start up agreement work. Ask for a Bank Connect add-on to your existing web bank solution

  2. Bank sends a temporary SMS code for activating agreement when it is signed/registered and activated in the bank

AMC WebService setup

  1. Log in to AMC-Banking Web service and activate your Bank Connect solution

  2. Create your approvers in AMC Banking WebService

AMC-Banking implementation

  1. In AMC-Banking create/import your new Bank Connect bank and setup this

    You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information. If your company is an existing user of AMC-Banking you only need to reimport the bank setup from AMC Banking Web Service Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window Select your bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5)
    Select your bank and press “Settings”, and enter your Bank Connect function ID as Bank agreement 1

  2. Create a penny test payment and send it to your bank

  3. Verify that you receive a status file and that your payment is received/accepted by the bank

  4. Import an account statement from your bank (you might need to order this in the web bank)

  5. Go live

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

Permalink

Danske EDI WebService, implementation process check list for AMC-Banking Plus

This is what you need to do for implementing an AMC-Banking Plus solution with Danske Bank EDI WebService

Bank agreement

  1. Contact your bank or banks/cash management bank consultancy – and start up agreement work. Ask for an EDI WebService add-on to your Business Online

    You can attach the WebService solution to an existing Business Online user, but AMC recommend you to create a new Business Online user for the WebService solution. Then you can define which procura should apply for this user.

  2. Bank sends a PIN code by letter for activating agreement when it is signed/registered and activated in the bank

AMC WebService setup

  1. Log in to AMC-Banking Web service and activate your Danske EDI WebService solution

  2. Create your approvers in AMC Banking WebService

AMC-Banking implementation

  1. In AMC-Banking create/import your new Danske XML XX bank and setup this

    You need to perform an appropriate setup of your AMC-Banking system. Please follow the user guide for more information. If your company is an existing user of AMC-Banking you only need to reimport the bank setup from AMC Banking Web Service Go to Setup / Banks / Banks and push the “Select Banks” button. Update your bank list in the next window Select your Danske XML bank on the available banks list and drag it to Selected banks. Close the window and refresh your bank list (F5)

  2. Create a penny test payment and send it to your bank

  3. Verify that you receive a status file and that your payment is accepted by the bank

  4. Import an account statement from your bank (you need to order this in Business Online)

  5. Go live

Do you need some help, you can always raise a support case here
If you don’t have any support license, you can get help here

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Regulatory reporting

What is regulatory reporting?

  • Regulatory reporting is a control process from the government agency, who takes responsibility for financial regulation.
  • The control process is regarding foreign payments that exceeded a certain amount.
  • When the certain amount is exceeded, there will be required informations.
  • The required information will allow the government, to see what the outgoing payments with high amounts is spent on.
Regulatory reporting is used by a few countries. Some of these countries is Norway and Sweden.

Regulatory reporting examples and difinitions for Sweden and Norway:

Sweden regulatory reporting

123 = Code
  1. A 3-digit code must be applied when the amount exceeds 150.000 SEK

  • You can find the codes here: Regulatory reporting Sweden codes


    Norway regulatory reporting

    12 = Code
    "Sale/purchase of goods" = Bank Text
    1. A 2-digit code must be applied when the amount exceeds 100.000 NOK
    2. Text field must be applied when the amount exceeds 100.000 NOK

  • You can find the codes here: Regulatory reporting Norway codes

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

  • What if my bank is not present in the bank list?

    You can either vote for a bank to be developed (when we have a number of votes for a specific bank it will be added to the list) or you can contact AMC for getting the bank developed for a subscription price.


    Make a request for the bank here

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    NZ bank account setup (When creating payments from NZ)

    There is a limitation in the mapping between dynamics NAV and the Bank Conversion Service regarding the New Zealand Bank Account number

    The New Zealand Bank Account numbers consist of:

    BBBBBBAAAAAAAAAX
    BBBBBB = Branch number  AAAAAAAAAX = Account number X = 10 digit account number

    The mapping for own bank account number only reads the Bank account no in the bank account form

    Specify your own bank account number in Dynamics NAV only by using the Bank Account No. field.

    1. Specify always your own bank account number as 15-16 digits following the above syntax.
    2. If you do not know your branch number or your bank has informed you that it’s not needed please specify it anyway as 000000. The Branch is always 6 digits.
    3. You must always specify your bank account number. The Bank Account number should be 9 or 10 digits/chars just specify the number of digits you have.

     

    The mapping for domestic vendors (receivers) bank account number only reads the Bank account no in the vendor form

    Specify your vendor (receiver) bank account number in Dynamics NAV.

    Please use same approach as above when specifying your vendors (receivers) bank account number.

    The mapping for international vendors (receivers) bank account number

    When doing outbound payments from New Zealand you can specify the receivers bank account number in two ways.

    In your vendor form:

    1. Specify IBAN number + SWIFT code
      OR
    2. Specify the Int Reg No Type + Int Reg No + Account number

    Do not mix the above ways within same vendor form. You can have vendor A specified as type 1 and a vendor B specified as type 2 of course.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here
    Microsoft Dynamics AX
    Microsoft Dynamics NAV

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    How to create a new user/approver in AMC-Banking Plus

    The purpose of this step by step is to show how to create and activate a new user/approver in AMC-Banking Plus


    A prerequisite to create a new user is that you have made an appropriate setup and activation of your bank connection.

    • Log in to https://ax.amcbanking.com with your AMC Banking account 
    • At the top right hand corner, click “Account

    • Select your bank connection in the bank list and click Edit

    • To create a new user, click Create

    • Fill in
      Signer (initials for the user)
      Key password (the master key password you defined when activating your bank connection)
      E-mail (e-mail address to be used for sending an invitation to the user)
      Procura (the rule/procura for the user)
      Rules
      A-rule users can approve payments solely
      B-rule users can approve payments in connection with another B- or C-rule user
      C-rule users can approve payments in connection with another B-rule user

    • Then click Create

    • An e-mail is now sent to the user including a request to add a user password. When this is done, the new user is activated

    Please remark: untrusted people might be able to transfer funds from the customer bank account solely with access to the Master Key password.
    The Master Key password must be kept secret!



    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

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    Activating the connection with Danske EDI WebService

    The purpose of this step by step is to show how to create and activate a connection between Danske Bank EDI WebService and Bank Data Conversion Service


    A prerequisite to create this connection is that you have made an agreement with the bank and received the activation PIN code.

    • Log in to https://ax.amcbanking.com with your AMC Banking account 
    • At the top right hand corner, click “Account

    • In the section Banks, click New
    • Select one of the banks supported by Danske EDI WebService
      TIP: Use the function Filter to find the bank (Filter / Setup / type Danske WebService)


    • Click Edit

    • Enter your User ID and PIN and click Save

      The User ID is stated in the agreement made with the bank and the PIN code is sent by letter to a registered user at the customer.

    • The next step is to activate the connection, click Activate



    To be able to activate the connection, you need to enter a Master Key password
    • Enter the password and click Create


    Please remark: untrusted people might be able to transfer funds from the customer bank account solely with access to the Master Key password.
    The Master Key password must be kept secret!

    The activation process is completed.
    You can open the info log to see that the activation was created successfully.

    The other way to verify the activation was completed successfully is that the red circles now are green.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Activating the connection with Bank Connect

    The purpose of this step by step is to show how to create and activate a connection between Bank Connect and Bank Data Conversion Service


    A prerequisite to create this connection is that you have made an agreement with the bank and received the activation code.

    • Log in to https://ax.amcbanking.com with your AMC Banking account 
    • At the top right hand corner, click “Account

    • In the section Banks, click New
    • Select one of the banks supported by Bank Connect
      TIP: Use the function Filter to find the bank (Filter / Setup / type Bank Connect)


    • Click Edit

    • Enter your Activation code, function ID and Reg. number and click Save

      The function Id and the reg. number are stated in the agreement made with the bank and the activation code is normally sent by a SMS to a registered user at the customer.
      Note: the function ID might have another name stated in the bank agreement document, such as Customer ID, User ID or Bank Connect ID.

    • The next step is to activate the connection, click Activate

    To be able to activate the connection, you need to enter a Master Key password
    • Enter the password and click Create


    Please remark: untrusted people can transfer funds from the customer bank account solely with access to the Master Key password.
    The Master Key password must be kept secret!

    The activation process is completed.

    You can open the info log to see that the activation was created successfully.

    The other way to verify the activation was completed successfully is that the red circles now are green.

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    ACH Payments


    ACH transfers is an electronic, bank-to-bank transfer processed by the Automated Clearing House network

    • ACH debit transactions allows money getting “pulled” from an account. For example, the company you’re paying can pull what`s agreed and owed from your account each month.
    • ACH credit transactions allows you to “push” money online to accounts at different banks. 
    A bank can require ACH specifications in several payments types. In that case you will need following codes in your AMC bank setup: 

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    Error executing code: Insufficient memory to run script

    This problem is caused by the fact that the amount of data attempting to be sent is above the general limit for an XML call in Dynamics AX. The solution to this problem is to extend this limit. As all communication from AMC Banking to external systems takes place from the AX AOS server, changing the value of this is sufficient. Follow this guide.

    1. On the AOS server, select START Run and type Regedit.
    2. Select HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dynamics Server\6.0\instance name\config name.
    3. Set up a new key with the name maxbuffersize (lower case letters only) and set a suitable value for this. AMC recommends a value of 40, but you may need to set it higher.
    4. Restart the AOS service.
    5. Be aware of if your installation contains more than one AOS node, you need to do it for each node.
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    How to edit a record, ready for posting

    1. Close the journallines form, and on the journallist form, select the general tab.
    2. Change the status to found
    3. Open the journallines form, and edit the line
    4. Close the journallines form, and on the journallist form, select the general tab.
    5. Change the status to ready for posting
    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    CLRObject() error occurs

    CLRObject() Error

    CLRObject() Error



    Please check if path and file names exist, and that no paths end with a backslash.

    Check if the user has full access to all the paths, including write and delete.

    Optionally try to do a CIL-Compile

    Do you need some help, you can always raise a support case here
    If you don’t have any support license, you can get help here

    Permalink

    How do I test the connection to the service

    Make sure you can reach our server from the browser on your server where the Dynamics AX or your Dynamics NAV is installed.

    Be aware, that you do not do the test from the client. The Dynamics AX and the Dynamics NAV do the connection from the server, not the client!

    Startup a browser and copy the following link into the browser’s address line:

      If you can see the following page, you do not need to change your router/firewall configuration


      If you see a page similar to the following, you probably need to change in your router/firewall configuration


      Unsuccessful connection

      Unsuccessful connection

      Do you need some help, you can always raise a support case here
      If you don’t have any support license, you can get help here

      Permalink

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