---
title: Bank account needs approval
description: "#### **Error message: \"Bank account needs approval\"** - - The bank data conversion service has identified, that you are about to use a not registered bank account. The responsible person for your license, will receive a email and needs to…"
url: "https://amcbanking.com/kb/11802-2/"
updated: "2021-01-25"
category: ERP systems / D365 Business Central / General
---

# Bank account needs approval

#### **Error message: "Bank account needs approval"**

- - The bank data conversion service has identified, that you are about to use a not registered bank account.
     The responsible person for your license, will receive a email and needs to approve the new bank account.
     When the new bank account is confirmed through the license server, you can retry the process again by using the new bank account.
  - You can also see the approval process step by step in this [video.](https://www.youtube.com/watch?v=LhLKL4T7C3M&feature=youtu.be)

**For support and help, you will need to raise a support case on Service Desk**

Do you need some help, you can always raise a support case**[here](https://servicedesk.amcbanking.com/)**