---
title: "You have tried to import a not supported format:  XXX – XXX"
description: "This means that XTendLink does not recognize the format as a bank file. Please check our list of [supported banks](https://amcbanking.com/support/amc-banking/banks/), to validate that the file is in supported format. Do you need some help, you can always raise a support…"
url: "https://amcbanking.com/kb/11443-2/"
updated: "2025-01-23"
category: ERP systems / D365 Business Central / Errors
---

# You have tried to import a not supported format:  XXX – XXX

This means that XTendLink does not recognize the format as a bank file.

Please check our list of [supported banks](https://amcbanking.com/support/amc-banking/banks/), to validate that the file is in supported format.

Do you need some help, you can always raise a support case**[here](https://servicedesk.amcbanking.com/)**